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Community Member

Call forward issue

Hi all, I have an issue with call forward. When a user makes a call forward to another set - ex: set B - and if set B wants to call to set A - set that have call forward activated - the call goes, again, to set B. Shouldn't the target set of the call forward be the only one that can call to him?

Ex: Set A call forward all calls to set B.

      Set B tries to call to set A but since is call forwarded to set B he cant - call makes loop to set B.

      Expected Result:

    

      Set B should be the only one that can call to set A.

On other PBXs this is the normal behavior, is there a way to put this right?

Thanks on advance.

Best Regards,

Jose Carlos

2 REPLIES
Community Member

Re: Call forward issue

We currently do not have a way to "ignore" the call forward settings, even if these cause a loop.


Marcos

Community Member

Re: Call forward issue

Ok Marcos, thanks for your reply.

Best Regards,

Jose Carlos

:(

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