How can I change the outgoing caller-id on my SIP trunk? I forget the command and where to do it. Right now, the name of the phone gets sent out instead of the company name. I want the company name to go out on all phones. Thx
Once you load CCA, go to Telephony, Dial Plan, Outgoing, and you will see where it asks you to configure incoming mappings to the extensions prior to setting up Caller ID for outbound calls. Click on the Help for a good explanation.
Correct for a different question, but not this one unfortunately. I'm aware of the caller-id number tab in CCA. What I need is the NAME to be shown when placing a call from a phone through the sip trunk. As mentioned, the NAME of the phone shows to the person called and not the company NAME. This is not an option in CCA, as well, I prefer CLI that why I said command. Thanks anyway.
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