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Community Member

Can't make outgoing calls

Hi all, hope if you can help me. I have a CME with ios Version 15.1(1)T2, RELEASE SOFTWARE (fc1).

I already check everything and I can't find the problem.

I have a BRI configuration like this:

**********************************************************************************************************************************

network-clock-participate wic 0
network-clock-participate wic 1
network-clock-select 1 BRI0/0/0
network-clock-select 2 BRI0/0/1

!        
isdn switch-type basic-net3
!

!
trunk group ALL_BRI
description "Acesso Exterior"
hunt-scheme round-robin both

!
interface BRI0/0/0
no ip address
isdn switch-type basic-net3
isdn point-to-point-setup
isdn incoming-voice voice
isdn static-tei 0
trunk-group ALL_BRI
!
!
dial-peer voice 10 pots
trunkgroup ALL_BRI
corlist outgoing chamada-emergencia
description **Portugal*SOS**
translation-profile outgoing RETIRA_0_E_ENVIA_CLID
destination-pattern 0112
forward-digits all
!
dial-peer voice 11 pots
trunkgroup ALL_BRI
corlist outgoing chamada-emergencia
description **Portugal*SOS**
translation-profile outgoing RETIRA_0_E_ENVIA_CLID
destination-pattern 112
forward-digits all
!

!
ephone-dn  200
number 200
pickup-group 1
label 200
description 200
name Cristina Duarte
call-forward max-length 4
corlist incoming acesso-internacional
translation-profile incoming NUMEROS_BLOQUEADOS
!

!
ephone  200
conference drop-mode local
mac-address B4A4.E329.699A
ephone-template 16
type 7942
button  1:200
!

****************************************************************************************************************************************************

Every time I tried to make a call I receive thie info:

*****************************************************************************************************************************************************

Dec  3 15:30:59.823: ISDN BR0/0/0 Q931d: Default type/plan 0x0 0x0 sw-type 1 Calling number 200 isdn_map 0 mask 0x3042
Dec  3 15:30:59.823: ISDN BR0/0/0 Q931d: Calling plan/type unspecified in call_decode, so ignored.
Dec  3 15:30:59.823: ISDN BR0/0/0 Q931d: No call_decode, isdn default set
Dec  3 15:30:59.823: ISDN BR0/0/0 Q931: Applying typeplan for sw-type 0x1 is 0x0 0x0, Calling num 200; Oct3a 0x0
Dec  3 15:30:59.823: ISDN BR0/0/0 Q931d: Default type/plan 0x0 0x0 sw-type 1 Called number 229940695 isdn_map 0 mask 0x3042
Dec  3 15:30:59.823: ISDN BR0/0/0 Q931d: Called plan/type unspecified in call_decode, so ignored.
Dec  3 15:30:59.823: ISDN BR0/0/0 Q931d: No call_decode, isdn default set
Dec  3 15:30:59.823: ISDN BR0/0/0 Q931: Applying typeplan for sw-type 0x1 is 0x0 0x0, Called num 229940695
Dec  3 15:30:59.823: ISDN BR0/0/0 Q931d: L3_Go: source 0x0400, ces 1, event 0x0080, call id 0x800A, int id 0x0
Dec  3 15:30:59.823: ISDN BR0/0/0 Q931d: L3_Go: event 0x80  cr_len 1 cr 0
Dec  3 15:30:59.823: ISDN BR0/0/0 Q931d: L3_GetNew_NLCB: call_id 0x800A int_id 0, ces 1
Dec  3 15:30:59.827: ISDN BR0/0/0 Q931d: L3_Go: call_id 0x800A cr 0x0 state 26 event 0x80 ces 1
Dec  3 15:30:59.827: ISDN BR0/0/0 Q931d: L3_ProcessEvent: callref = 0x0000 CC_SETUP_REQ:U98_SetupReq(nlcb)
Dec  3 15:30:59.827: ISDN BR0/0/0 Q931d: L3_EnQueue: Event not yet processed, but queued - state 1A event 80
Dec  3 15:30:59.827: ISDN BR0/0/0 Q931d: L3_MailPkt: Request 0x0200 to callref/callid 0x800A/0000 on CES 1
Dec  3 15:30:59.827: ISDN BR0/0/0 Q931d: srl_send_l3_pak:
        source_id = Q.931 0x0300, dest_id = Q.921 0x0000, prim = DL_EST_REQ 0x0200
        priv_len = 4 int_id = 0x3056B498 datasize = 16
Dec  3 15:30:59.827: ISDN BR0/0/0 Q931d: data =
Dec  3 15:30:59.827:    3056B498000003000200043D00015100
Dec  3 15:30:59.827:
Dec  3 15:30:59.827: ISDN BR0/0/0 Q931d: L3_state_change: callref 0x0000 old DL_IDLE_STATE, new ESTABLISH_WAIT
Dec  3 15:30:59.827: ISDN BR0/0/0 Q931d: L3IF_rx_L2_pak: received data
Dec  3 15:30:59.827:    0001
Dec  3 15:30:59.827: ISDN BR0/0/0 Q931d: srl_send_l3_pak:
        source_id = ME 0x0700, dest_id = Q.921 0x0000, prim = MDL_ASS_REQ 0x0620
        priv_len = 4 int_id = 0x3056B498 datasize = 19
Dec  3 15:30:59.827: ISDN BR0/0/0 Q931d: data =
Dec  3 15:30:59.827:    3056B498000007000620043D3F005100
Dec  3 15:30:59.827:    000100
Dec  3 15:30:59.827: ISDN BR0/0/0 **ERROR**: handle_l2d_srq_mail: Layer 1 inactive
Dec  3 15:30:59.879: %LINK-3-UPDOWN: Interface BRI0/0/0, changed state to up
Dec  3 15:31:00.039: %MARS_NETCLK-3-CLK_TRANS: Network clock source transitioned from priority 10 to priority 1
Dec  3 15:31:00.039: ISDN BR0/0/0 Q931d: L3_Go: source 0x0400, ces 1, event 0x0300, call id 0x0029, int id 0x0
Dec  3 15:31:00.039: ISDN BR0/0/0 Q931d: L3_Go: event 0x300  cr_len 0 cr 0
Dec  3 15:31:00.039: ISDN BR0/0/0 Q931d: L3_GetNew_NLCB: call_id 0x29 int_id 0, ces 1
Dec  3 15:31:00.039: ISDN BR0/0/0 Q931d: L3_state_change: callref 0x0000 old DL_IDLE_STATE, new ESTABLISH_WAIT
Dec  3 15:31:00.039: ISDN BR0/0/0 Q931d: L3_state_change: callref 0x0000 old ESTABLISH_WAIT, new DL_IDLE_STATE
Dec  3 15:31:00.039: ISDN BR0/0/0 Q931d: L3_Go: call_id 0x29 cr 0x0 state 26 event 0x300 ces 1
Dec  3 15:31:00.039: ISDN BR0/0/0 Q931d: L3_ProcessEvent: callref = 0x0000 NL_EST_REQ:U98_NLEstReq(nlcb)
Dec  3 15:31:00.039: ISDN BR0/0/0 Q931d: U98_NLEstReq: send DL_EST_REQ to L2
Dec  3 15:31:00.039: ISDN BR0/0/0 Q931d: L3_MailPkt: Request 0x0200 to callref/callid 0x0029/0000 on CES 1
Dec  3 15:31:00.039: ISDN BR0/0/0 Q931d: srl_send_l3_pak:
        source_id = Q.931 0x0300, dest_id = Q.921 0x0000, prim = DL_EST_REQ 0x0200
        priv_len = 4 int_id = 0x3056B498 datasize = 16
Dec  3 15:31:00.039: ISDN BR0/0/0 Q931d: data =
Dec  3 15:31:00.039:    3056B498000003000200043D00015100
Dec  3 15:31:00.039:
ITT_cme_lisboa(config-ephone)#
Dec  3 15:31:00.039: ISDN BR0/0/0 Q931d: L3_state_change: callref 0x0000 old DL_IDLE_STATE, new ESTABLISH_WAIT
Dec  3 15:31:00.843: ISDN BR0/0/0 Q931d: L3_Go: source 0x020A, ces 1, event 0x0203, call id 0x0000, int id 0x0
Dec  3 15:31:00.843: ISDN BR0/0/0 Q931d: L3_Go: event 0x203  cr_len 0 cr 0
Dec  3 15:31:00.843: ISDN BR0/0/0 Q931d: L3_StopT309()
Dec  3 15:31:00.843: ISDN BR0/0/0 Q931d: L3_Go: call_id 0x800A cr 0x0 state 27 event 0x203 ces 1
Dec  3 15:31:00.843: ISDN BR0/0/0 Q931d: L3_ProcessEvent: callref = 0x0000 DL_EST_CONF:U99_DLEstConf(nlcb)
Dec  3 15:31:00.843: ISDN BR0/0/0 Q931d: L3_state_change: callref 0x0000 old ESTABLISH_WAIT, new NULL_STATE
Dec  3 15:31:00.843: ISDN BR0/0/0 Q931d: L3_state_change: callref 0x0000 old ESTABLISH_WAIT, new NULL_STATE
Dec  3 15:31:00.847: ISDN BR0/0/0 Q931d: L3_MailPkt: Request 0x0303 to callref/callid 0x800A/0000 on CES 1
Dec  3 15:31:00.847: ISDN BR0/0/0 Q931d: L3_ProcessEvent: callref = 0x0000 CC_SETUP_REQ:U0_SetupReq(nlcb)
Dec  3 15:31:00.847: ISDN BR0/0/0 Q931d: srl_send_l3_pak:
        source_id = Q.931 0x0300, dest_id = Q.921 0x0000, prim = DL_DATA_REQ 0x0240
        priv_len = 4 int_id = 0x3056B498 datasize = 51
Dec  3 15:31:00.847: ISDN BR0/0/0 Q931d: data =
Dec  3 15:31:00.847:    3056B498000003000240043D00015200
Dec  3 15:31:00.847:    0801090504038090A21801891E028183
Dec  3 15:31:00.847:    6C050080323030700A80323239393430
Dec  3 15:31:00.847:    363935
Dec  3 15:31:00.847: ISDN BR0/0/0 Q931: Sending SETUP  callref = 0x0009 callID = 0x800A switch = basic-net3 interface = User
Dec  3 15:31:00.847: ISDN BR0/0/0 Q931d: L3_state_change: callref 0x0009 old NULL_STATE, new CALL_INIT
Dec  3 15:31:00.847: ISDN BR0/0/0 Q931: TX -> SETUP pd = 8  callref = 0x09
        Bearer Capability i = 0x8090A2
                Standard = CCITT
                Transfer Capability = Speech 
                Transfer Mode = Circuit
                Transfer Rate = 64 kbit/s
        Channel ID i = 0x89
                Exclusive, B1
        Progress Ind i = 0x8183 - Origination address is non-ISDN 
        Calling Party Number i = 0x0080, '200'
                Plan:Unknown, Type:Unknown
        Called Party Number i = 0x80, '229940695'
                Plan:Unknown, Type:Unknown
Dec  3 15:31:01.027: ISDN BR0/0/0 Q931: RX <- RELEASE_COMP pd = 8  callref = 0x89
        Cause i = 0x82E404 - Invalid information element contents
        Display i = 'Erro de sinalizacao'
Dec  3 15:31:01.027: ISDN BR0/0/0 Q931d: L3IF_rx_L2_pak: received data
Dec  3 15:31:01.027:    0801895A080382E40428134572726F20
Dec  3 15:31:01.027:    64652073696E616C697A6163616F
Dec  3 15:31:01.027: ISDN BR0/0/0 Q931d: L3_Go: source 0x020A, ces 1, event 0x005A, call id 0x0000, int id 0x0
Dec  3 15:31:01.027: ISDN BR0/0/0 Q931d: L3_Go: event 0x5A  cr_len 1 cr 9
ITT_cme_lisboa(config-ephone)#
Dec  3 15:31:01.027: ISDN BR0/0/0 Q931d: L3_Go: call_id 0x800A cr 0x9 state 1 event 0x5A ces 1
Dec  3 15:31:01.027: ISDN BR0/0/0 Q931d: L3_ProcessEvent: callref = 0x0009 RELEASE_COMP:U1_ReleaseComp(nlcb)
Dec  3 15:31:01.027: ISDN BR0/0/0 Q931d: L3_state_change: callref 0x0009 old CALL_INIT, new NULL_STATE
ITT_cme_lisboa(config-ephone)#
Dec  3 15:32:39.131: %MARS_NETCLK-3-CLK_TRANS: Network clock source transitioned from priority 1 to priority 10
Dec  3 15:32:39.663: %ISDN-6-LAYER2DOWN: Layer 2 for Interface BR0/0/0, TEI 0 changed to down
Dec  3 15:32:39.663: ISDN BR0/0/0 Q931d: srl_send_l3_pak:
        source_id = ME 0x0700, dest_id = Q.921 0x0000, prim = MDL_REM_REQ 0x0630
        priv_len = 4 int_id = 0x3056B498 datasize = 19
Dec  3 15:32:39.663: ISDN BR0/0/0 Q931d: data =
Dec  3 15:32:39.663:    3056B498000007000630043D3F005406
Dec  3 15:32:39.663:    000100
Dec  3 15:32:39.663: ISDN BR0/0/0 Q931: L3_ShutDown: Shutting down ISDN Layer 3

**********************************************************************************************************************

Can someone, please, pont me to right direction???

Please help me!!!

NOTE: I will attach the comple config on a file.

Best Regards,

Jose Carlos Silva

3 REPLIES
Community Member

Re: Can't make outgoing calls

Hi, forgot to tell that incoming calls are working fine.

Best Regards,

Jose Carlos

Community Member

Re: Can't make outgoing calls

Thanks all, I solve the problem; put the compand-type a-law under the voice port and worked.

Strange but true.

Best Regards,

JCS

VIP Purple

Re: Can't make outgoing calls

Jose,

     It looks like you're having a problem with the BRI circuit. It seems to be going up and down. Check your cabling. Verify clocking, linecoding, framing, switch type, etc with the telco. Have the telco test the circuit.

Hope this helps.

Brandon

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