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Community Member

cannot make calls (outgoing or incoming)

       I'm sorry for reposting this but In the original discussion , I accidentally marked one of the answers as correct and I don't know how much that affects someone taking another look at the discussion.

I have a problem with calls going through to the sip provider as g729 whereas they now require g711alaw. I cannot make outbound calls. I configured the uc540w via CCA and though I specified g711alaw In the sip trunk , It didn't work.

I tried adding g711alaw to one of the dial-peers to see If  that would make a change.In doing so , I can no longer make any Incoming calls to any extensions.I removed the configuration but It hasn't changed anything.I have no idea what I've done.

I ran a debug ccsip message and am receiving Warning: 304 "Media Type(s) Unavailable"  q.805 error=65.

I would really appreciate any assistance.I've attached the ccsip message debug and the running config.

1 ACCEPTED SOLUTION

Accepted Solutions

Re: cannot make calls (outgoing or incoming)

The config seems ok. If you have problem you can follow the same check list:

- debug dial peer to get dp used in outgoing calls

- check dp config used

- fix dp config

Let me know the result.

BR

6 REPLIES

cannot make calls (outgoing or incoming)

What is the dial-peer matched during incoming and outgoing calls?

You can check this using debug voip dialpeer.

In your config there are many voip dial-peer without codec config.

Add "voice-class codec 1" or "codec ..." to all dp.

Regards.

Community Member

Re: cannot make calls (outgoing or incoming)

Hi.I've tried adding the dial peer but no change.Does It have to be done on all dial peers for It to work correctly ? I don't understand how the config changed.incoming calls were fine.The only thing i did was add codec g711alaw to one dial peer and then all incoming calls stopped.

I've attached the dialpeer debug.

Re: cannot make calls (outgoing or incoming)

debug dialpeer output:

000459: Feb 12 14:52:46.479: //-1/xxxxxxxxxxxx/DPM/dpMatchPeersCore:

   Calling Number=25251000, Called Number=25251000, Peer Info Type=DIALPEER_INFO_SPEECH

000460: Feb 12 14:52:46.479: //-1/xxxxxxxxxxxx/DPM/dpMatchPeersCore:

   Match Rule=DP_MATCH_DEST; Called Number=25251000

000461: Feb 12 14:52:46.479: //-1/xxxxxxxxxxxx/DPM/dpMatchPeersCore:

   No Outgoing Dial-peer Is Matched; Result=NO_MATCH(-1)

000462: Feb 12 14:52:46.479: //-1/xxxxxxxxxxxx/DPM/dpMatchSafModulePlugin:

   dialstring=25251000, saf_enabled=1, saf_dndb_lookup=1, dp_result=-1

000463: Feb 12 14:52:46.479: //-1/xxxxxxxxxxxx/DPM/dpMatchPeersMoreArg:

   Result=NO_MATCH(-1)

000464: Feb 12 14:52:46.479: //-1/xxxxxxxxxxxx/DPM/dpAssociateIncomingPeerCore:

   Calling Number=35314403500, Called Number=, Voice-Interface=0x0,

   Timeout=TRUE, Peer Encap Type=ENCAP_VOIP, Peer Search Type=PEER_TYPE_VOICE,

   Peer Info Type=DIALPEER_INFO_SPEECH

000465: Feb 12 14:52:46.479: //-1/xxxxxxxxxxxx/DPM/dpAssociateIncomingPeerCore:

   Result=NO_MATCH(-1) After All Match Rules Attempt

000466: Feb 12 14:52:46.479: //-1/xxxxxxxxxxxx/DPM/dpMatchSafModulePlugin:

   dialstring=NULL, saf_enabled=0, saf_dndb_lookup=0, dp_result=-1

000467: Feb 12 14:52:46.483: //-1/xxxxxxxxxxxx/DPM/dpAssociateIncomingPeerCore:

   Calling Number=35314403500, Called Number=, Voice-Interface=0x0,

   Timeout=TRUE, Peer Encap Type=ENCAP_VOIP, Peer Search Type=PEER_TYPE_VOICE,

   Peer Info Type=DIALPEER_INFO_SPEECH

000468: Feb 12 14:52:46.483: //-1/xxxxxxxxxxxx/DPM/dpAssociateIncomingPeerCore:

   Result=NO_MATCH(-1) After All Match Rules Attempt

000469: Feb 12 14:52:46.483: //-1/xxxxxxxxxxxx/DPM/dpMatchSafModulePlugin:

   dialstring=NULL, saf_enabled=0, saf_dndb_lookup=0, dp_result=-1

000470: Feb 12 14:52:46.483: //-1/67B7E54F8278/DPM/dpAssociateIncomingPeerCore:

   Calling Number=35314403500, Called Number=25251000, Voice-Interface=0x0,

   Timeout=TRUE, Peer Encap Type=ENCAP_VOIP, Peer Search Type=PEER_TYPE_VOICE,

   Peer Info Type=DIALPEER_INFO_SPEECH

000471: Feb 12 14:52:46.483: //-1/67B7E54F8278/DPM/dpAssociateIncomingPeerCore:

   Result=Success(0) after DP_MATCH_INCOMING_DNIS; Incoming Dial-peer=3013

000472: Feb 12 14:52:46.483: //-1/67B7E54F8278/DPM/dpMatchSafModulePlugin:

   dialstring=NULL, saf_enabled=0, saf_dndb_lookup=0, dp_result=0

000473: Feb 12 14:52:50.307: //-1/xxxxxxxxxxxx/DPM/dpMatchPeersCore:

   Calling Number=25251000, Called Number=25251000, Peer Info Type=DIALPEER_INFO_SPEECH

000474: Feb 12 14:52:50.307: //-1/xxxxxxxxxxxx/DPM/dpMatchPeersCore:

   Match Rule=DP_MATCH_DEST; Called Number=25251000

000475: Feb 12 14:52:50.307: //-1/xxxxxxxxxxxx/DPM/dpMatchPeersCore:

   No Outgoing Dial-peer Is Matched; Result=NO_MATCH(-1)

000476: Feb 12 14:52:50.307: //-1/xxxxxxxxxxxx/DPM/dpMatchSafModulePlugin:

   dialstring=25251000, saf_enabled=1, saf_dndb_lookup=1, dp_result=-1

000477: Feb 12 14:52:50.307: //-1/xxxxxxxxxxxx/DPM/dpMatchPeersMoreArg:

   Result=NO_MATCH(-1)

000478: Feb 12 14:52:50.307: //-1/xxxxxxxxxxxx/DPM/dpAssociateIncomingPeerCore:

   Calling Number=99477241, Called Number=, Voice-Interface=0x0,

   Timeout=TRUE, Peer Encap Type=ENCAP_VOIP, Peer Search Type=PEER_TYPE_VOICE,

   Peer Info Type=DIALPEER_INFO_SPEECH

000479: Feb 12 14:52:50.307: //-1/xxxxxxxxxxxx/DPM/dpAssociateIncomingPeerCore:

   Result=Success(0) after DP_MATCH_ORIGINATE; Incoming Dial-peer=1040

000480: Feb 12 14:52:50.307: //-1/xxxxxxxxxxxx/DPM/dpMatchSafModulePlugin:

   dialstring=NULL, saf_enabled=0, saf_dndb_lookup=0, dp_result=0

000481: Feb 12 14:52:50.311: //-1/xxxxxxxxxxxx/DPM/dpAssociateIncomingPeerCore:

   Calling Number=99477241, Called Number=, Voice-Interface=0x0,

   Timeout=TRUE, Peer Encap Type=ENCAP_VOIP, Peer Search Type=PEER_TYPE_VOICE,

   Peer Info Type=DIALPEER_INFO_SPEECH

000482: Feb 12 14:52:50.311: //-1/xxxxxxxxxxxx/DPM/dpAssociateIncomingPeerCore:

   Result=Success(0) after DP_MATCH_ORIGINATE; Incoming Dial-peer=1040

000483: Feb 12 14:52:50.311: //-1/xxxxxxxxxxxx/DPM/dpMatchSafModulePlugin:

   dialstring=NULL, saf_enabled=0, saf_dndb_lookup=0, dp_result=0

000484: Feb 12 14:52:50.311: //-1/6A000105827C/DPM/dpAssociateIncomingPeerCore:

   Calling Number=99477241, Called Number=25251000, Voice-Interface=0x0,

   Timeout=TRUE, Peer Encap Type=ENCAP_VOIP, Peer Search Type=PEER_TYPE_VOICE,

   Peer Info Type=DIALPEER_INFO_SPEECH

000485: Feb 12 14:52:50.311: //-1/6A000105827C/DPM/dpAssociateIncomingPeerCore:

   Result=Success(0) after DP_MATCH_INCOMING_DNIS; Incoming Dial-peer=3013

000486: Feb 12 14:52:50.311: //-1/6A000105827C/DPM/dpMatchSafModulePlugin:

   dialstring=NULL, saf_enabled=0, saf_dndb_lookup=0, dp_result=0

Incoming dial-peers matched are 3013 and 1040 but no codec are configured:

dial-peer voice 3013 voip

description AA-AA

translation-profile incoming AA-AA_Called_18

session protocol sipv2

session target sip-server

incoming called-number 25251000

voice-class sip dtmf-relay force rtp-nte

dtmf-relay rtp-nte

ip qos dscp cs5 media

ip qos dscp cs4 signaling

no vad

dial-peer voice 1040 voip

description **CCA*cyprus*Mobiles**

translation-profile outgoing PSTN_Outgoing

preference 1

destination-pattern 99T

session protocol sipv2

session target sip-server

voice-class sip dtmf-relay force rtp-nte

dtmf-relay rtp-nte

ip qos dscp cs5 media

ip qos dscp cs4 signaling

no vad

Please add codec or voice-class codec command.

BR

Community Member

Re: cannot make calls (outgoing or incoming)

Thank you very much for your help.Incoming calls are working fine.I have no access to the office at the moment to test outgoing.

Could you take a quick look at the new running config and tell me If I'll have any problems with outgoing calls not transcoding to g711alaw ?

Re: cannot make calls (outgoing or incoming)

The config seems ok. If you have problem you can follow the same check list:

- debug dial peer to get dp used in outgoing calls

- check dp config used

- fix dp config

Let me know the result.

BR

Community Member

Re: cannot make calls (outgoing or incoming)

ok.Thanks again!

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