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Community Member

CCA 3.2(1) T.37 Fax to Mail issue

I have SIP trunking (no FXO). I realize it's not very reliable for faxing, but I still would like to give it a shot.

Under Telephony > Call handling > T.37 Fax to Mail, it's enabled. Under Mailboxes it says:

"Mailboxes with the extension configured as a destination or internal number for

an Incoming Dial Plan on a PSTN trunk are available to be selected."

When I click Add, I don't have any "available mailboxes listed". I do have a bunch of Incoming SIP Trunking DIDs configured pointing to individual extensions.

What am I missing? Is it only supported for FXO/PRI?

2 REPLIES
Community Member

CCA 3.2(1) T.37 Fax to Mail issue

Hello Roman,

Unfortunately, T.37 Fax to Mail is only supported with FXO/PRI.

See page 437 of the CCA Admin Guide: http://www.cisco.com/en/US/docs/net_mgmt/cisco_configuration_assistant/version3_2_1/administration_guide/cca_sbcs_admin_guide.pdf

Thanks,

-john

CCA 3.2(1) T.37 Fax to Mail issue

Thanks! I wonder why Cisco doesn't want to allow it for SIP.

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