Re: Cisco 303G2 language change to Italian

fleg12321 · ‎07-21-2011

Zsolt can you help me? I`v tried to add czech language, everything seems ok but language is in en still. I tried to change language in phone menu, I can see czech and english choice but when I confirm czech phone has no changes.

Patrick Born · ‎07-21-2011

Hi Ivan,

Make sure that you have defined English as the base language where it uses d0 and x0 [zero, no "o as in Oscar"]

Refer to: https://supportforums.cisco.com/docs/DOC-9952

I'm busy setting up the dictionaries to be hosted from the cloud. You can use this by configuring your phones as follows:

1.

SPA525G phone’s Voice tab > Regional tab > Miscellaneous > Dictionary Server Script:

serv=http://www.ciscosbs2.com/spaDictionaries/spa525/v746/;d1=Czech;x1=spa525_cz_v746.xml

SPA30x/SPA50x phone's Voice tab > Regional tab > Miscellaneous > Dictionary Server Script:

serv=http://www.ciscosbs2.com/spaDictionaries/spa50x_30x/v745/;d1=Czech;x1=spa50x_30x_cz_v745.xml

2. Set to Czech, the Language Selection: Czech

3. Click Submit All Changes

Your phone should reboot and should then display Czech. Note that I don't yet have Czech translations for 7.4.6 for SPA303/SPA525. Using 7.4.5 or earlier is not a problem, any new features that don't have a Czech translation will be displayed in English .

Regards,

Patrick

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fleg12321 · ‎07-21-2011

TY for your advice...I used xml file from

https://supportforums.cisco.com/docs/DOC-11463#comment-7107 and local tftp server the last time.

Now I try it from your location

http://www.ciscosbs2.com/spaDictionaries/spa50x_30x/v745/;d1=Czech;x1=spa50x_30x_cz_v745.xml and we`ll can see the result tomorrow because I can`t see the phone display now.

fleg12321 · ‎07-22-2011

Unfortunatelly the phones are in english still;o((. Am I dummy or what?

Patrick Born · ‎07-22-2011

Hi Ivan,

Don't give up yet. :-)

I'll verify in my lab and get back to you.

Regards,

Patrick

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Patrick Born · ‎07-22-2011

Hi Ivan,

[apologies for the delay, I've been having issues posting to the Community]

I've tested in my lab and my phone does switch to Czech.

Here's what I did:

1. Verify that my network has access to the SPA303 / SPA50x dictionary files from Cisco's cloud:

http://www.ciscosbs2.com/spaDictionaries/spa50x_30x/v745/

Visiting the above URL, I see seven SPA phone dictionaries.

2. Check phone for current firmware. It's running 7.4.8

3. Factory reset phone so you and I can start from the same point:

Setup button > 14 [Factory Reset] > ok

4. Set phone's Dictionary Server Script:

a. http://phoneIP/admin/advanced

b. Voice tab > Regional tab > Miscellaneous > Dictionary Server Script:

serv=http://www.ciscosbs2.com/spaDictionaries/spa50x_30x/v745/;d1=Czech;x1=spa50x_30x_cz_v745.xml

5. Set phone's Language Selection, else it will only display English:

a. http://phoneIP/admin/advanced

b. Voice tab > Regional tab > Miscellaneous > Language Selection:

Czech

[click to view a larger version]

6. Click Submit All Changes

The phone reboots and displays Czech:

Give it another try by following my exact steps.

Let me know of your progress.

Regards,

Patrick

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fleg12321 · ‎07-25-2011

Your manual is great and made step-by-step for dummies but doesn`t function me;o).

I found one difference...I have Software Version: 7.4.5 and this can be problem. I tried to upgrade phone to 7.4.8, but I could not find manual, firmware download in this forum (google doesn`t help me too)...I`m not able to upgrade this phone now.

Can you write me how can I upgrade this firmware?

Edit: I`ve upgrade firmware and now I have to wait for office girls response.

Edit2: It doesn`t seem good, I think this is restarting in loop;o(. 5 pings are ok, 10 have time out, 5 pings are ok, 10 have timeout...ok let`s go bed...it`s better to sleep on it.

Patrick Born · ‎07-25-2011

Ivan,

I'm glad you got the phone's firmware. For anyone that finds this link via a search engine, here are the steps:

Download the phone software from Cisco.com
Run the Windows executable file and follow the instructions to upgrade the phone.
If you don't have Windows, you can use the binary (*.bin) file to upgrade the phone using TFTP or HTTP by following these instructions: https://supportforums.cisco.com/docs/DOC-9941
If you don't know how to find the phone software on Cisco.com, this document has a link: https://supportforums.cisco.com/docs/DOC-13588

Regards,

Patrick

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Use this reference document to locate SPA phone resources

fleg12321 · ‎07-26-2011

Awesome...chzech langugae is online. It was good fight;o).

I`d have to reset to factory default via phone button during restarting loop and then I upload chzech language and...it works!

TY for your advices and time.

Summary:

- it seems the language xml is not function with 7.4.5 fw versiom

- if you uploading new firmware and the czech language same time phone running in restarting loop

- then you have to reset phone to the factory settings (press button menu during phone booting and go to factory reset in menu)

- upload czech language next, restart and all well done;o).

Dan Lukes · ‎02-06-2013

I would like to repeat your's words in big red:

Make sure that you have defined English as the base language where it uses d0 and x0 [zero, no "o as in Oscar"]

The examples in your comment doesn't define the English on zero position and some of readers seems to use your's examples 'as-is' - and it doesn't work. d0/x0 must be defined and it must be English everytime (at least on firmwares I tried it). Marek (asking help in botom) had such kind of problem, for example. For readers that understand Czech, see for more information.

fleg12321 · ‎07-26-2011

My good feeling is out.

I think I have found a new bug.

Czech language is function....but I tried restart (simulating electric power off) and booting loop started again.

I repeat all steps, new firmware, upload czech langugae, setup SIP account...phone working, then I try power off and phone is restartting in loop.

I can`t continue I think the Czech eml file has some bug.

This is messages from my syslog (setup debug level 3 in the phone)...I can`t see nothing important, after last message a new loop starting

07-26-2011 11:58:32 Local0.Info 172.16.0.244 +++ send scaps discovery query

07-26-2011 11:58:32 Local0.Info 172.16.0.244 [0]Reg Addr Change(0) 0:0->c39289fa:5060

07-26-2011 11:58:32 Kernel.Error 172.16.0.244 PGSK: chkdnd in Shared Held key list is not defined

07-26-2011 11:58:32 Kernel.Error 172.16.0.244 PGSK: chkcfwd in Shared Held key list is not defined

07-26-2011 11:58:32 Kernel.Error 172.16.0.244 PGSK: chkdnd in Shared Active key list is not defined

07-26-2011 11:58:32 Kernel.Error 172.16.0.244 PGSK: chkcfwd in Shared Active key list is not defined

07-26-2011 11:58:32 Kernel.Error 172.16.0.244 PGSK: chkdnd in Hold key list is not defined

07-26-2011 11:58:32 Kernel.Error 172.16.0.244 PGSK: chkcfwd in Hold key list is not defined

07-26-2011 11:58:32 Kernel.Error 172.16.0.244 PGSK: chkdnd in Releasing key list is not defined

07-26-2011 11:58:32 Kernel.Error 172.16.0.244 PGSK: chkcfwd in Releasing key list is not defined

07-26-2011 11:58:32 Kernel.Error 172.16.0.244 PGSK: chkdnd in Progressing key list is not defined

07-26-2011 11:58:32 Kernel.Error 172.16.0.244 PGSK: chkcfwd in Progressing key list is not defined

07-26-2011 11:58:32 Kernel.Error 172.16.0.244 PGSK: chkdnd in Idle key list is not defined

07-26-2011 11:58:32 Kernel.Error 172.16.0.244 PGSK: chkcfwd in Idle key list is not defined

07-26-2011 11:58:32 Local0.Info 172.16.0.244 +++ need tftp addr..

07-26-2011 11:58:31 Local0.Info 172.16.0.244 SCCPTCP:ERR:Can't bind to ac1000f4:5060 errno=49

07-26-2011 11:58:31 Local0.Info 172.16.0.244 System started: ip@172.16.0.244, reboot reason:C8000

07-26-2011 11:58:31 Local7.Debug 172.16.0.250 dhcp,info dhcp1 assigned 172.16.0.244 to 1C:DF:0F:2F:0A:F2

07-26-2011 11:58:30 Local7.Debug 172.16.0.250 dhcp,info dhcp1 deassigned 172.16.0.244 from 1C:DF:0F:2F:0A:F2

Patrick Born · ‎07-26-2011

Hi Ivan,

I'm glad you were successful with getting the Czech dictionary loaded. Thanks for sharing the success with the Community.

The syslog messages don't yield anything of interest.

Please check the parts of your phone's configuration that you modified. I'm guessing that there may be a syntax error. Check space, comma, colon, and semi-colons to make sure that you've not injected an error.

Consider doing the following:

1. Factory reset the phone.

2. Configure the Czech dictionary.

3. Power the phone on and off to verify that it starts properly [It's easy to insert syntax errors into the dictionary script]

4. If 1-3 do not cause a restart-loop factory reset the phone again

5. Configure the SIP account

6. Power the phone on and off to verify that it starts properly [It's easy to insert syntax errors into the SIP account details]

7. If 4-6 do not cause a restart-loop, perform steps 2-3 again

Regards,

Patrick

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fleg12321 · ‎07-27-2011

First I want to tell you the phones working properly in EN with both fw (7.4.5 and 7.4.8a).

1. reset to factory...phone is OK. After power fail restart phone is OK

2. upload chzech language...phone is OK, menu in czech. After power fail restart phone failed and start restart loop.

I tried it several times.

2nd phone

Fw 7.4.5, upload to Czech...no changes, ok upgrade to 7.4.8a, upload czech...nothing (still in english), reset to default, upload to czech...nothing???...ok I go to the phone menu in the phone display and select langugae...wow what`s the f....i can choose only czech language....confirm save but phone is still in english. I really don`t understand.

Ok one more reset to default...bla bla bla the same result.

I hope I have some magical phones.

zbenko · ‎08-01-2011

Hi Ivan,

Please send me a private message with your email address (capable of receiving files in the size of a few MB) so I can send you a Release Candidate FW for testing with a lots of improvements.

Thanks,

Zsolt

lifeworkssk · ‎08-03-2011

Hi Zsolt,

I have the same problem as Ivan with SPA303-G2 which I bought three days ago. Firmware version is 7.4.8a. I tried upload the Czech language - step by step the instructions, but after phone reboot is it still in English.

I tried it with 3 phones.

Thanks

Cisco 303G2 language change to czech