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Cisco 7942 unable to Register on UC540:registration rejected:Max phones

Bethuelle
Level 1
Level 1

Hye All,

I have a 7942g phone. it's IP configuration is static and it has to register on a UC540 that has a capacity of 40 ephones.

Right now, 14 phones are registered on this equipment but when i wish to add any other phone, it mentions

registration rejected:Max phones.

I ran the debug ephone error command and obtained the following

001190: Jan 1 13:35:15.537: New Skinny socket accepted [2] from 0, sub 1 (14 active)

001191: Jan 1 13:35:15.537: sin_family 2, sin_port 49575, in_addr 172.17.136.18

001192: Jan 1 13:35:15.537: skinny_add_socket 2 172.17.136.18 49575

001193: Jan 1 13:35:16.121:

Skinny StationAlarmMessage on socket [15] 172.17.136.18

001194: Jan 1 13:35:16.121: ** severityWarning p1=0 [0x0] p2=0 [0x0]

001195: Jan 1 13:35:16.121: 7: Name=SEP64A0E7F6896B Load= SCCP42.9-0-2SR2S TFTP Timeout

001196: Jan 1 13:35:16.149: %IPPHONE-6-REG_ALARM: 25: Name=SEP64A0E7F6896B Load= SCCP42.9-0-2SR2S Last=Initialized

001197: Jan 1 13:35:16.149:

Skinny StationAlarmMessage on socket [15] 172.17.136.18

001198: Jan 1 13:35:16.149: severityInformational p1=0 [0x0] p2=0 [0x0]

001199: Jan 1 13:35:16.149: 25: Name=SEP64A0E7F6896B Load= SCCP42.9-0-2SR2S Last=Initialized

001200: Jan 1 13:35:16.177: ephone-(19)[15] StationRegisterMessage (14/14/41) from 172.17.136.18

001201: Jan 1 13:35:16.177: ephone-(19)[15] Register StationIdentifier DeviceName SEP64A0E7F6896B

001202: Jan 1 13:35:16.177: ephone-(19)[15] StationIdentifier Instance 0    deviceType 434

001203: Jan 1 13:35:16.177: ephone-19[18/-1]:stationIpAddr 172.17.136.18

001204: Jan 1 13:35:16.177: ephone-19[18/-1][SEP64A0E7F6896B]:maxStreams 5

001205: Jan 1 13:35:16.177: ephone-19[18/-1][SEP64A0E7F6896B]:From Phone raw protocol Ver 0x85720013

001206: Jan 1 13:35:16.177: ephone-19[18/-1][SEP64A0E7F6896B]:protocol Ver 0x85720013

001207: Jan 1 13:35:16.177: ephone-19[18/-1][SEP64A0E7F6896B]:phone-size 58024 dn-size 816

001208: Jan 1 13:35:16.177: ephone-(19) Allow any Skinny Server IP address 41.90.133.202SEP64A0E7F6896B: Registration failed. Max phone count reached

001209: Jan 1 13:35:16.177: Failed SkinnyAssociatePhone for SEP64A0E7F6896B tag 19

001210: Jan 1 13:35:16.177: Skinny register (phones=14/14/41) REJECT from IP 172.17.136.18

001211: Jan 1 13:35:46.461: socket 15 fatal error 254! can't read msg header with size -1, fd 15

001212: Jan 1 13:35:46.461:  it's a stale socket! delete it!!

Can some one help me to solve this issue?

Thanks in advance

1 Reply 1

paolo bevilacqua
Hall of Fame
Hall of Fame

Wrong forum, should be "Ip telephony" or "Small Business - UC500".

Anyway, check you max-ephone configuration.

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