Re: Cisco Call Connector for MS CRM - enabling isv configuration
I don't know of any documentation from us that deals with how to edit IVS. you do so simply by editing your isv.config.xml file. (The isv.config.xml is part of the default Microsoft CRM installation, which comes from Microsoft).
Configure Multicast Paging on the Cisco IP Phone 7800 Series or 8800 Series Multiplatform Phone
The Cisco IP Phone 7800 and 8800 Series Multiplatform Phones provide voice communication over an Internet Protocol (IP) network...
Add Call Park on a Cisco 7800 or 8800 Series Multiplatform Phone Key Expansion Module
Call park allows the user of the phone to put an incoming call on hold so that the call can be retrieved on another phone. A call is park...