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Community Member

Cisco spa 508g hold by headset button

Hello!

There is headset button and if you press it call will be answered if press it again call will be droped. So we need program this button not to hung up when call received but to hold call by this key. Or make this button only for answer with headset. How to do it ?

Firmware version 7.4.9a

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Community Member

Cisco spa 508g hold by headset button

Nothing is wrong when you use the button for the right purpose (when a headphone is connected)!

Community Member

Cisco spa 508g hold by headset button

The document for programming the soft keys (under the display) are here

http://www.cisco.com/en/US/docs/voice_ip_comm/csbpipp/ip_phones/administration/guide/spa500_admin.pdf

page 300

The handset key is not programmable.

Community Member

Cisco spa 508g hold by headset button

Maybe there is solution how to disable call drop after second button press?

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