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Cisco Unified CallConnector Server MULTI-SITE

Hi All,

We have an oppotunity to sell a multi-site solution (4 x UC500's) to a customer. The customer has a prerequisite that user presence will be provided with solution. My question is do we need to install a server at each site assuming VPN tunneling will be configured for all sites.

Thanks

2 ACCEPTED SOLUTIONS

Accepted Solutions

Re: Cisco Unified CallConnector Server MULTI-SITE

One server can work for all sites.

Steve DiStefano

Technology Solutions Architect - Sales

Cisco Systems

Research Triangle Park

North Carolina, U.S.A

1.919.392.6219

www.cisco.com/smb

On Jul 31, 2010, at 4:03 PM, "SteveOrfanos"

Re: Cisco Unified CallConnector Server MULTI-SITE

Hi Steve,

The Unified CallConnector Server or the up and coming Smart CallConnector server,   can monitor up to  five different UC500's, as mentioned in the datasheet.

I have a cat and paste from the datasheet and the relevant information highlighted in red below.

One server should be able to provide presence server functionality for the the UCC or the up and coming SCC advanced clients.

You can see on my demo below that I have setup two locations Washington and Raleigh.

I could have in a multisite environment up to five sites monitored by my UCC  server.

Depending on the number of clients, the datasheet recommends differing platforms types for running of the  server software.

See extract below from the following document;

Table 4. Cisco Unified CallConnector Server and Mobility PC Requirements

Parameter

Description

Hardware

• Small sites up to 25 users; dedicated 2.6 GHz or faster Pentium or compatible processor
• Sites with 25 to 75 users; dedicated dual-core 3 GHz or faster
• Larger sites with 75 to 250 users; dedicated quad-core 3 GHz or faster

Memory

• Small sites up to 25 users; 2 GB system memory
• Sites with 25 to 75 users; 4 GB system memory
• Large sites with 75 to 250 users; 8 GB system memory recommended

Operating system

• Small sites up to 25 users; Microsoft Windows XP Professional (Service Pack 2 or later) or Windows Vista or Windows 7
• Large sites with 25 to 250 users; Windows 2003 or 2008 (recommended) Server
• 32 or 64 bit mode support of Server components and clients with Server

Disk space

• Small sites up to 25 users; 1 GB available disk space
• Sites with 25 to 75 users; 3 GB available disk space
• Large sites with 75 to 250 users; 5 GB available disk space

Applications

• Microsoft Internet Explorer 6.0 with Service Pack 2 or Internet Explorer 7.0-8.0

Multi-site

Up to 5 sites, 250 users max per Server

Table 5. Virtual Machine PC requirements

Virtual Machine

Computer System - Hardware

VMWare

• Multi-core processor with Intel® Virtualization Technology (2.66 GHz or faster)
• Minimum 4 GB for sites up to 25 users
• Minimum 8 GB for sites up to 250 users

Microsoft Hyper-V

• Multi-core processor with Intel® Virtualization Technology (2.66 GHz or faster)
• Minimum 4 GB for sites up to 25 users
• Minimum 8 GB for sites up to 250 users

Microsoft Virtual PC

• Multi-core processor with Intel® Virtualization Technology (2.66 GHz or faster)
• Minimum 4 GB for sites up to 25 users
• Minimum 8 GB for sites up to 250 users

Hope this helps,

regards Dave

4 REPLIES

Re: Cisco Unified CallConnector Server MULTI-SITE

One server can work for all sites.

Steve DiStefano

Technology Solutions Architect - Sales

Cisco Systems

Research Triangle Park

North Carolina, U.S.A

1.919.392.6219

www.cisco.com/smb

On Jul 31, 2010, at 4:03 PM, "SteveOrfanos"

Re: Cisco Unified CallConnector Server MULTI-SITE

Hi Steve,

The Unified CallConnector Server or the up and coming Smart CallConnector server,   can monitor up to  five different UC500's, as mentioned in the datasheet.

I have a cat and paste from the datasheet and the relevant information highlighted in red below.

One server should be able to provide presence server functionality for the the UCC or the up and coming SCC advanced clients.

You can see on my demo below that I have setup two locations Washington and Raleigh.

I could have in a multisite environment up to five sites monitored by my UCC  server.

Depending on the number of clients, the datasheet recommends differing platforms types for running of the  server software.

See extract below from the following document;

Table 4. Cisco Unified CallConnector Server and Mobility PC Requirements

Parameter

Description

Hardware

• Small sites up to 25 users; dedicated 2.6 GHz or faster Pentium or compatible processor
• Sites with 25 to 75 users; dedicated dual-core 3 GHz or faster
• Larger sites with 75 to 250 users; dedicated quad-core 3 GHz or faster

Memory

• Small sites up to 25 users; 2 GB system memory
• Sites with 25 to 75 users; 4 GB system memory
• Large sites with 75 to 250 users; 8 GB system memory recommended

Operating system

• Small sites up to 25 users; Microsoft Windows XP Professional (Service Pack 2 or later) or Windows Vista or Windows 7
• Large sites with 25 to 250 users; Windows 2003 or 2008 (recommended) Server
• 32 or 64 bit mode support of Server components and clients with Server

Disk space

• Small sites up to 25 users; 1 GB available disk space
• Sites with 25 to 75 users; 3 GB available disk space
• Large sites with 75 to 250 users; 5 GB available disk space

Applications

• Microsoft Internet Explorer 6.0 with Service Pack 2 or Internet Explorer 7.0-8.0

Multi-site

Up to 5 sites, 250 users max per Server

Table 5. Virtual Machine PC requirements

Virtual Machine

Computer System - Hardware

VMWare

• Multi-core processor with Intel® Virtualization Technology (2.66 GHz or faster)
• Minimum 4 GB for sites up to 25 users
• Minimum 8 GB for sites up to 250 users

Microsoft Hyper-V

• Multi-core processor with Intel® Virtualization Technology (2.66 GHz or faster)
• Minimum 4 GB for sites up to 25 users
• Minimum 8 GB for sites up to 250 users

Microsoft Virtual PC

• Multi-core processor with Intel® Virtualization Technology (2.66 GHz or faster)
• Minimum 4 GB for sites up to 25 users
• Minimum 8 GB for sites up to 250 users

Hope this helps,

regards Dave

New Member

Re: Cisco Unified CallConnector Server MULTI-SITE

Great response Dave,

I managed to find the document not long after my post however I really appreciate your demo. Nothing like seeing it in a working environment.

Thanks Gents.

New Member

Re: Cisco Unified CallConnector Server MULTI-SITE

Gents,

Can this co-reside with other applications on a server.

Steve

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