Hello,
I'm implementing a new IPBX Cisco UC560 withe Unity Express 8.6.3. All is working fine except the voicemail. I configured it from Cisco Configuration Assistant but I have the error message "The recording is too short, record a longer one" when someone wants to leave a message. I read a lot and tried lot of configuration but I can't fix the issue.
The Auto Attendant is working well and I can call the extension 399 which provide the voicemail. May be I need to configure a loopback instead of a vlan interface ?
Can someone help me please ?
The configuration of the router is described below :
voice service voip
allow-connections h323 to h323
allow-connections h323 to sip
allow-connections sip to h323
allow-connections sip to sip
supplementary-service h450.12
no supplementary-service sip moved-temporarily
no supplementary-service sip refer
sip
!
interface GigabitEthernet0/0
description $FW_OUTSIDE$
ip address dhcp client-id GigabitEthernet0/0
ip access-group 105 in
ip nat outside
ip inspect SDM_LOW out
ip virtual-reassembly in
load-interval 30
shutdown
duplex auto
speed auto
!
interface Integrated-Service-Engine0/0
description Interface used to manage integrated application modulecue is initialized with default IMAP group
ip unnumbered Vlan102
ip virtual-reassembly in
service-module ip address 10.10.102.253 255.255.255.0
service-module ip default-gateway 10.10.102.1
!
interface GigabitEthernet0/1/0
switchport mode trunk
switchport voice vlan 102
no ip address
macro description cisco-switch
!
interface GigabitEthernet0/1/1
switchport mode trunk
switchport voice vlan 102
no ip address
macro description cisco-switch | cisco-switch | cisco-switch | cisco-switch
!
interface GigabitEthernet0/1/2
no ip address
macro description cisco-desktop | cisco-desktop | cisco-desktop | cisco-desktop
spanning-tree portfast
!
interface GigabitEthernet0/1/3
description Interface used to communicate with integrated service module
switchport access vlan 102
no ip address
service-module ip address 10.10.102.253 255.255.255.0
service-module ip default-gateway 10.10.102.1
!
interface Serial0/2/0:15
no ip address
encapsulation hdlc
isdn switch-type primary-net5
isdn incoming-voice voice
isdn sending-complete
trunk-group ALL_T1E1
no cdp enable
!
interface Vlan1
description $FW_INSIDE$
ip address 10.10.1.253 255.255.255.0
ip nat inside
ip virtual-reassembly in
!
interface Vlan90
no ip address
!
interface Vlan102
description $FW_INSIDE$
ip address 10.10.102.1 255.255.255.0
ip nat inside
ip virtual-reassembly in
!
interface Vlan200
ip address 10.10.200.254 255.255.255.0
ip nat outside
ip virtual-reassembly in
!
ip route 0.0.0.0 0.0.0.0 10.10.1.254
ip route 10.10.102.0 255.255.255.0 Vlan102
ip route 10.10.102.1 255.255.255.255 Vlan102
ip route 10.10.102.253 255.255.255.255 Integrated-Service-Engine0/0
ip route 10.10.102.253 255.255.255.255 Vlan102
!
dial-peer voice 2000 voip
description ** cue voicemail pilot number **
destination-pattern 399
b2bua
session protocol sipv2
session target ipv4:10.10.102.253
voice-class sip outbound-proxy ipv4:10.10.102.253
dtmf-relay sip-notify
codec g711ulaw
no vad
!
Regards,
Xavier
