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Community Member

CME promptmgmt not working

Hi,

promptmgmt for CME is not working, when the AVT number is dialed, it gives fast busy right away.

Please see the config from CME & CUE:

!
dial-peer voice 400 voip
description CUE prompt management
destination-pattern 102
b2bua
session protocol sipv2
session target ipv4:192.168.254.3
dtmf-relay sip-notify
codec g711ulaw
no vad
!

!

ccn trigger sip phonenumber 102
application "promptmgmt"
enabled
maxsessions 1
end trigger

!
!

Thanks

hasratraj

2 REPLIES
Community Member

Re: CME promptmgmt not working

These forums are for UC500 support exclusively, not ISR's. As a general comment, please make sure that the phone that you are using to dial into the Prompt Management script is enabled for this function.

Thanks,


Marcos

Community Member

Re: CME promptmgmt not working

NON UC500 conversations are found in the Collaboration Community/UC at https://www.myciscocommunity.com/community/technology/collaboration/product/uc

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