CNF files can't be open

[abhishek.shah]

when i tried to apply a ephone-templete under ephone CLI it prompt for following error

can't open file system:\its\SEP001E.F728.283D.cnf.xml  for write.

Because of that my ephone didnt get the templete settings. i dont know where to start?

Thanks

[Steven DiStefano]

I would start with a TAC case.