I would like to disable the prompt: "Record your message after the tone. When you are finished, hang up or press # for more options."
I found the „no voicemail conversation caller recording-prompt“ command, but it doesen’t seem to work.
Is this command supported on an UC540?
I reloaded the whole UC540, but in the running-config there is no command
„no voicemail conversation caller recording-prompt“.
Is there a special command for updating the CUE?
You need to download the software, and install it.
That is better done by a reputable consultant, or UC certfied Cisco partner.
The latest Software Pack for the UC540 is 8.6.1 which includes CUE 8.6.5.
There is a newer release available (8.6.6.) , but I'm not allowed to download this file with my contract.
No contract is needed. Follow the link from the UC500 SW packs thread in the Documents section.
But the only / latest available SW pack is 8.6.1.
which only includes CUE 8.6.5.
That is what you need. A newer one should be released "soon" in case you want to wait.
I have already installed the latest version for UC540 (CUE 8.6.5.). Maybe this issue will be fixed on the next release.
I have the same problem.
I can enter the command:
UC01(config-telephony)#no voicemail conversation caller recording-prompt
But nothing happens. The prompt is still played.
The command is working fine with the current version. It should be configured under CUE.
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Can you please explain where exactly in CUE I must configure the Option (printscreen)?
From exec mode, use the command
Router# Service-module i0/0 session
You will be connected to the Cue console
Enter your username and password (same as the credentials you used to access the CLI)
Once logged in, press enter to display the cue console (it's waiting for input, so pressing enter re-displays the command line)
Enter configuration mode (conf t), type the command, issue a copy run start to save, then type exit to return to the IOS CLI
Thanks a lot Graham. That is working for me.
Now I have the problem that the "message button" which connect the users directly to the mailbox not working.
Did anybody have an idee where I can enable or disable the "message button"?