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New Member

CUE keeps crashing

I have a UC540 running 25 or so SPA508 phones and a handful of SPA525 in conjunction with a SF300 24p switch.  The problem I am having is that all calls are routed through the auto attendant, and the VM system keeps cashing.  Everytime this happens I simply have to go to site and reload cue and it starts to work again.  However I would like to rectify this problem.  I wave updated to the latest software but it still doesn't seem to help.  I have also tried loading the config in to another UC540 I had and it does the same thing.  These crashes seem completely random as well.  Somtimes it will fail twice in one week and other times it will go for a couple months.  There must be something in the config that is doing this, but i have no clue what it is.  I have attached the config.

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Hall of Fame Super Gold

Re: CUE keeps crashing

Configuration, no matter what, is supposed to not crash a system.

Please post "show software version detail" taken from CUE CLI.

New Member

CUE keeps crashing

I have attached the CUE software version txt

Hall of Fame Super Gold

CUE keeps crashing

You could update to latest SWP 8.6.1.

If still trouble after that, I recommend you log a TAC case. Be prepared to supply all required traces proving software crash.

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