I have configured a UC520 using CCA 1.9 but seem to not be able to dial an outside line. I can call the internal extensions without a problem but when I dial a 9 to get an outside line it shows unknown number on the phone display.
Looking at the dial plan setting under voice there are 2 options none and locale generic, if I select local generic and configure the plan after applying the settings they are not delivered to the uc520.
what am I missing?
If I reset the system to factory default without entering the voice option within the CCA I get a dial tone after pressing 9 on the phone.
I have attached a copy of the running config that is current after the last factory reset and only voice configuration setup within the CCA 1.9.
Never mind I cracked it, the CCA I was using was upgraded from version 1.5 that came with the UC520. I ran the sftware update from within the CCA which upgraded it to 1.9, this upgrade did not install the dial plan templates which I found when I downloaded the full 1.9 install from the cisco site and installed onto a clean PC.
Configure Multicast Paging on the Cisco IP Phone 7800 Series or 8800 Series Multiplatform Phone
The Cisco IP Phone 7800 and 8800 Series Multiplatform Phones provide voice communication over an Internet Protocol (IP) network...
Add Call Park on a Cisco 7800 or 8800 Series Multiplatform Phone Key Expansion Module
Call park allows the user of the phone to put an incoming call on hold so that the call can be retrieved on another phone. A call is park...