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Direct to voicemail softkey for SP500 series phones?

justgeig1
Level 1
Level 1

Is it possible to make a softkey that my users can press during an active call that will prompt them to put in an extension, prepends a *96 to the extension, and then does a blind transfer to that number? 

 

 

2 Replies 2

justgeig1
Level 1
Level 1

Or even better a softkey that can use the speed dial keys on their SPA500s instead of prompting them to enter an extension number.

bump. 

 

I'm open to any crazy ideas. Or a different way to implement my feature. Anything so that my users don't have to use a feature code to transfer people directly to voicemail.