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ERROR: Payload checksum does not match registered payload checksum

dbooth
Level 1
Level 1

I am seeing the following error when I try to apply UK English prompts to UC520 based CUE;

Starting payload download

File : cue-vm-en_GB-langpack.ise.7.0.3.prt1 Bytes : 25470558

Validating payloads match registered checksums...

- cue-vm-en_GB-langpack.ise.7.0.3.prt1 ......................Apr  9 00:31:24 localhost python:   ERROR Installer InstallerMain INSTALL_MAIN do_install_static:ERROR: Payload checksum [b4d72eed8e4e90c9faec5ea03e32466c] does not match registered payload checksum [432a08c4b8a268b1d02d179663c7455e] for cue-vm-en_GB-langpack.ise.7.0.3.prt1

...error

ERROR: Payload checksum [b4d72eed8e4e90c9faec5ea03e32466c] does not match registered payload checksum [432a08c4b8a268b1d02d179663c7455e] for cue-vm-en_GB-langpack.ise.7.0.3.prt1

UC500-CUE#

The stated checksum (b4d7...) matches the checksum stated on the download page so I believe I have a good download.  I've downloaded the fie at least three separate times just to make sure.  I've seen some other similar threads on here with other language packs for 7.0.3 whoch suggest that files with the correct expected checksums are available - can anybody help by provided the correct file please or otherwise suggest how I can get UK prompts on this CUE?

Many thanks.

2 Replies 2

The files on this page should be good:

https://supportforums.cisco.com/docs/DOC-9829

Marcos

dbooth
Level 1
Level 1

I can only see language pack for 7.1.3 there, not 7.0.3 ???