My Linksys SPA400 has been accidentially powered off while firmware update. After restoring power supply device does not get ip from DHCP server. "Power" LED is on. "Status" LED is off. All four "Line" LEDs blink once in four seconds simultaneously. "Ethernet" LED Blinks as usual. "USB" LED is off. I guess this happens because of the corrupted firmware. Is there any way to revive the device? Thanks in advance!!!
Solved! Go to Solution.
Hello Yuri. What happens when you hold in the "reset" button on the SPA400 for 30 seconds? With the power applied to the unit, take a paper-clip or similar object and hold in the red "reset" button for at least 30 seconds. Have you attempted this yet?
Hello Glenn! If I press and hold reset button then "line" LEDs stop blinking and light constantly. But I still can't reach the device as it does not get any IP from DHCP.
Hi Patrick! Thanks for your responce.
But I still can't do the job. In the instruction at point 2 it is writtten that I have to have firmware recovery image. So that is the problem. What is this?
I tried to use several firmware bin files (different versions) but recovery tool gives me the error (see screenshot bellow).
Mines still dead, factory default didn't make any difference, mine died after a firmware update, it came back with "update successful" but hasn' worked since.
Hopefully there is a different bin file for recovery, there is for the SPA9XX phones
There doesn't appear to be any firmware image in that download (SPA400_Recovery.zip) only the recovery program and instructions.
The instructions say :-
Click the FILES button. Select the firmware recovery image file from the
Browse windows, then click the Open button. The utility will show BIN File
Information on a pop-up box.
I have downloaded various versions of firmware, but the recovery program responds with "File Access Error", that is why I was asking if there
was a special firmware bin file to use with this SPA400 unit ?
My dead SPA400 lives once again.
I must say thankyou to Patrick and yourself for your help in getting this issue resolved.
Thanks for your support helping me sell and support the LVS platform