Fax Detect Dialing Ephone-DN instead of answering Fax Call (PRI)
I've bene trying to get the fax detect script working on a UC520 with a PRI. I've managed to get the script to detect an incoming fax call successfully however it seems to be handing off the fax call to the ephone-dn instead of to CUE for processing. If I change my ephone-dn number to something other than the extension being used for the fax call it works perfectly. Here is the config:
So in short what is happening is a fax call comes in, Fax Detect script answers, plays the prompt "press start on your fax machine, or stay on line for voice call" CNG tone is detected, and then it stats ringing the desk phone and then CFNA to voicemail and leaves a voicemail...
If I change the number on ephone-dn 14 to something unrelated the fax call is handed off to CUE, fax transmission goes through successfully and I get an email with the .tif attachment.
However I did speak with TAC and they recommended using an earlier version of the Fax Detect script as I am possible running into a known defect... They asked me to try app_fax_detect.188.8.131.52.tcl which I did and my first tests seem to be working.
I didn't try re-arranging my dialpeers but I have a suspicion that may have worked as well.
I am going to do some more testing to confirm this is working now.
This is because one of your other dial-peers are answering the call first. I run into this everytime I set up fax. You have to make sure youre fax dial-peer for fax is near the top of all other dial-peers in the configuration because for some reason they are played top down..
Debug VOICE CCAPI INOUT to see which ones you have to change...and which ones are picking up first.
Configure Multicast Paging on the Cisco IP Phone 7800 Series or 8800 Series Multiplatform Phone
The Cisco IP Phone 7800 and 8800 Series Multiplatform Phones provide voice communication over an Internet Protocol (IP) network...
Add Call Park on a Cisco 7800 or 8800 Series Multiplatform Phone Key Expansion Module
Call park allows the user of the phone to put an incoming call on hold so that the call can be retrieved on another phone. A call is park...