I am here with a problem regarding setting up fax to email on a DID using PRI. I have searched the discussion section but couldn't find what I was looking for. Hopefully someone here can shed some light on my issue.
I have read the Uc500_onramp.pdf file which was very helpful in getting me started.
My DID ends with 409 (carrier sends 3 digits) and my internal extension is 117.
Here is my current config -
voice translation-rule 409 rule 1 /^409/ /117/ !
voice translation-profile 409DID translate called 409 !
I have set the incoming FAX gateway to 10.1.10.2 from the GUI.
When I use a separate fax machine to send a fax to my DID, it shows the DID being dialed on the status screen, then changes to 117, and it transmits the fax successfully. However, I do not receive the fax in my mailbox. I have ran the - debug mmoip send email email@example.com command from CLI, and I do NOT get the e-mail. I know that my SMTP(internal) server is working because I currently have voicemails attached as wav files being sent to the users' mailboxes.
Any help will be appreciated! This is a nice feature and I want to have it available to our clients asap.
I am using the same mailbox as the person's voicemail to email mailbox - not a separate mailbox for fax. Faxing to that DID should send a fax to the same email address as if someone would leave a voicemail.
Fax enabled is definitely checked and I checked the mailbox properties after sending the fax and fax count is 0 for that mailbox.
Configure Multicast Paging on the Cisco IP Phone 7800 Series or 8800 Series Multiplatform Phone
The Cisco IP Phone 7800 and 8800 Series Multiplatform Phones provide voice communication over an Internet Protocol (IP) network...
Add Call Park on a Cisco 7800 or 8800 Series Multiplatform Phone Key Expansion Module
Call park allows the user of the phone to put an incoming call on hold so that the call can be retrieved on another phone. A call is park...