Direct Dial points to a Blast Group with a No Answer forward to an AA Group.
During the Day the Blast Group goes to a Share which is behind a button on 3 Phones. After 15 Seconds of no answer it hits the AA and Plays a message "Thanks for Calling all operators are Busy, Press 1 to Leave a message or stay on the Line"
At Night it does the same, waits 15 Seconds whilst ringing around the site and then the schedule plays a closed message.
I couldnt work out how to get it to play direct at Night to AA but the 15 seconds isnt much to wait.
I tried making the Direct Dial goto a BACD first then onto a Blast Group with a No Answer Timer of 15 Seconds but the caller has to wait 45 Seconds as the minumum no answer message is 30 Seconds on the BACD.
So that is what I am trying to do.
I have a feeling now with this setup that once it hits the AA in the day it will just play the message 3 times then hang up. I would like it to actually ring back at the Blast Group or forward on.
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