07-25-2009 09:40 AM - edited 03-21-2019 01:21 AM
Hello,
I have just bought a SPA9000 with 4 962 phones. I cannot find the french files for the voice mail. On USB stick only english files are available and on cisco support, files are not available without specific account access.
Where can I get those files as the system is not usable like that !
THanks!
Stéphane
07-28-2009 09:41 AM
Hi Stéphane;
The partner who sold you the system should be able to provide you with the files. Please let me know if you have issues with getting this through the partner, so that we can further assist you.
Regards
Alberto
07-31-2009 02:19 PM
Hi Stéphane, Hi Alberto,
i have nearly the same problem for german voice mai files.
I use the spa9000 and the spa400 only private. I bought the divices via ebay and a online-shop with no special support.
When trying to download special files like the voice-mail files, i got an message that i am not allowed to download that.
One Link to the files (http://www.cisco.com/web/partners/downloads/partner/WWChannels/sales_marketing_resources/smb/documents/spa_400_pcm_files.zip) is provided on the site https://www.myciscocommunity.com/docs/DOC-2184. But it is, like mentioned above, partners only.
Thank you for your help!
Kind Regards,
Tobias
08-01-2009 12:50 PM
Hello Alberto,
Please how we can translate promts for SPA9000 ? I means Czech and Slovak translate.
Regards,
Tomas
08-19-2009 07:13 AM
Hi Tomas,
The procedure for localizing to any of the supported languages is described in the "Localizing the SPA9000 Auto Attendant Prompts" section in the SPA9000 Voice System Administration Guide available from: https://www.myciscocommunity.com/docs/DOC-1751
Supported languages are:
An easier way to localize would be to use the SPA9000 Setup Wizard.
To answer your question about unsupported languages.... I've never done this myself, but I'd do the following:
If you succeed, please post your method to the community so others can leverage your progress.
Best of luck,
Patrick
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