I have just bought a SPA9000 with 4 962 phones. I cannot find the french files for the voice mail. On USB stick only english files are available and on cisco support, files are not available without specific account access.
Where can I get those files as the system is not usable like that !
The procedure for localizing to any of the supported languages is described in the "Localizing the SPA9000 Auto Attendant Prompts" section in the SPA9000 Voice System Administration Guide available from: https://www.myciscocommunity.com/docs/DOC-1751
Supported languages are:
An easier way to localize would be to use the SPA9000 Setup Wizard.
To answer your question about unsupported languages.... I've never done this myself, but I'd do the following:
Download the prompts as described above.
Locate a language that I'm familiar with
Unzip the language's files
Assuming I chose Dutch, I'd now have nl_1.wav through nl_6.wav
Analyze the recording method and use a free audio tool such as Audacity to record a matching message for each of the six prompts
Replace the Dutch prompts with my messages
Localize the SPA9000 with Dutch
Verify that the appropriate prompts play and are at the correct cadence, volume level, and so on
If you succeed, please post your method to the community so others can leverage your progress.
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