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New Member

Hold Bug - Softbutton "Resume" does not appear on SPA504G (7.4.3) when call on hold

<Idle_Key_List ua="na">resume|1;psk1|2;dir|3;redial;lcr</Idle_Key_List>

Identical config works on SPA525 and amazingly it also works on a 502G

5 REPLIES
New Member

Re: Hold Bug - Softbutton "Resume" does not appear on SPA504G (7

Compare the 502 with your 504 and see if on the 502 that you have SIP enable to Yes or Linksys Key System to yes and the 504 has no on both.  I know that lcr is affected this way for the idle softkey.

New Member

Re: Hold Bug - Softbutton "Resume" does not appear on SPA502/4G

Both phones now don't display resume

works fine on  525 running 7.4.4

on 504 you can get the call back by pressing the line button

on 502 you are screwed

sounds like the same problem as -dnd no appearing with

Re: Device Feature Key Syncronization does not work on 502/4G 7.4.4

New Member

Re: Hold Bug - Softbutton "Resume" does not appear on SPA502/4G

Ok, we are looking at this from the other link that you gave.  Working with Alberto and QA at this time, please respond to Alberto in the other link as we will look at this from the other link.  Thanks.

New Member

cannot take a call off hold SPA502 (7.4.x)

Hi

We desperately need a solution to this. (No Button)

Nothing clever - this is VoIP 101

New Member

Re: cannot take a call off hold SPA502 (7.4.x)

I've emailed Alberto about having him reply to your post https://www.myciscocommunity.com/message/43329.  Thank you.

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