How many calls can you stack on a 509g telephone?

[bryan.morris]

How many calls can you stack on a 509g telephone?

[David Hornstein]

Dear  Bryan

As you must be aware by now the SPA phones support dual calls per button.

So,  how can I answer three or more calls per button.

Interesting question and It can't be done with the SPA500 series.

But there is a work around that does allow for for than two calls to come into a SPA500 phone that may be used for the operator position.. 

In my example below, you will see that I call forwarded on Busy,  my primary extension to extension 211.

In turn, I could forward on busy 211  to a third extension  212 that reside as buttons on my SPA phone.

Extension 211 and extension 212  are just dummy numbers i created to allow for this sort of functionality.

I wish i could say I could have three buttons with extension 201 on my phone, but i don;t think that functionality works.

Hope this helps,

But can't claim the cudos, I gotta thank the wonderful folks at Partner helpline who directed me to the Partner Design support folks at Small business Support center, whio gave me this answer..

regards Dave

[Darren DeCroock]

Hello Bryan,

Dave H. has basically answered your question as to setting up dual line extensions, then cascading the calls to the next extension/button..   So, with that said, the SPA509 has 12 buttons, and can theoretically support up to 24 calls.  Not something that I would suggest doing though..

Thank you,

Darren

[David Trad]

Hi Bryan,

Are park slots not an option? You use up system resources then instead of locking up the phones resources... Or is there a specific need to create more Dual-Line keys on the phone??

Is this for a busy reception environment? I can see any other reason that this would be needed unless you have a phone that is trying to handle quite a few calls in which case the SPA-500 series is not really the right phone, an Octo-Line phone would be best suited for that operation (7900 series phones).

Just some food for thought

Cheers,

David.