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how set operator extension with cca 1.9 on uc520

ELIE IBRAHIM
Level 1
Level 1

Hi all,

the auto attendat aasimple.aef (system) has 3 prompts 1- dial by number, 2- dial by name, 0 for operator

how to define the operator extension number

thanks

1 Accepted Solution

Accepted Solutions

Steven Smith
Level 7
Level 7

Use aa_sbcs_v02.aef.  You have more options available to you in CCA.  This screen shot shows you what it would look like.

To get here, in CCA 1.9.1, go to Configure -> Telephony -> Auto Attendant

Thanks

AA-Oper.jpg

View solution in original post

2 Replies 2

Steven Smith
Level 7
Level 7

Use aa_sbcs_v02.aef.  You have more options available to you in CCA.  This screen shot shows you what it would look like.

To get here, in CCA 1.9.1, go to Configure -> Telephony -> Auto Attendant

Thanks

AA-Oper.jpg

thanks

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