How to configure SPA525 and SPA502 to German

[Support Albakom]

Have some SPA525 and SPA502 configured with SCCP at an UC520 with German localization.

But unfortunately not all at the phone is in German. Only some softkeys appaears in german language, the rest still is english, also the whole menu and

some other softkeys.

I've upgraded the phones to Firmware 7.4.6 and copy the newest 7.4.6 XML Dictionary files into the flash of the UC. But it doesnt work.

How I get the phones to german?

Please dont provide me with suggestions using the CCA. This tool destroys my configured dial plan, dial-peers and so on. At least it doesnt allow two-digits extensions phones without users and so on.  However, I look a manually solution.

[vcappucc]

just between UDP and TCP,  i prefer TCP to avoid Tx Errors 

Did you factory defaulted your phones?

also I do not see on your output, that  the phone looking for the english file

67191: TFTP: Looking for SEP002584D8CEDB.cnf.xml
167192: TFTP: Opened flash:/its/SEP002584D8CEDB.cnf.xml, fd 14, size 1392 for process 156
167193: TFTP: Finished flash:/its/SEP002584D8CEDB.cnf.xml, time 00:00:00 for process 156
167194: TFTP: Looking for English_United_States/508-dictionary.xml
167195: TFTP: Opened flash:/enS_US_v615.xml, fd 14, size 42334 for process 156

--- I just see the Phone asking for the German File

Nov 30 17:58:26.947: TFTP: Looking for German_Germany/508-dictionary.xml
Nov 30 17:58:26.947: TFTP: Opened flash:/phones/5x5/deS_v615.xml, fd 16, size 45726 for process 181

please note that for this to work you will need to include both files

can you please also send us the output of

show flash | in 615
and

show run | in 615|locale

would you agree to open a case and see it on a webex session ? with 7-4-6 i just have it working on my 508G

Thank you

Victor.-

[alfred.thyri]

Hi Victor,

I added the english dictionary file (enS_US_v615.xml) to flash and config and it works now. Why do I need the english dictionary file to make the german work?

kind regards,

Alfred    

[Alberto Montilla]

Good question

It is by design, english is the reference file for looking at XML identifiers.

Regards;

Alberto

PS: Can you please mark this question as answered? This helps other people to find the answer to a similar question.

[alfred.thyri]

Hi Alberto,

Ok - just confusing, because the 79xx phones work without an english dictionary file.

The original answer is already marked as answered. I rated Victor's last answer, but mis-clicked on the first star instead of the fifth... sorry for that!

kind regards,

Alfred