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Community Member

IBS

Is there a way for a receptionist to forward calls directly to a users voice mail?   

3 REPLIES
Community Member

IBS

They can transfer a call to the voicemail box directly by using the voicemail steering digit + extension.  In North America the default steering digit is 7, so if you wanted to transfer the call to extension 100 VM box, transfer the call to 7100.

Hope this helps.

Chris

Community Member

IBS

Your receptionist can do a blind transfer to 7XX, where XX is the extension of the person who is to recieve the voicemail. (I'm assuming you left the default 7XX, check your settings if you purposed 7 for something else other than voicemail.)

~Kris

Community Member

IBS

"What are you doing here?"

"I had a question about a PBX system..."

"I know you did, I have the forum logs right here...you posted a question with the title "IBS."  Does that stand for anything?"

looks down at floor

"Irritable bowel syndrome"

"Do you think that's appropriate?"

"Well actual-"

"Theres something you need to know, I"m Kris Hansen..."

Man I wish that show was still on....

All kidding aside, Kris has the answer...

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