I have a spa504 that is locked with a password how can i reset it when I try to reset it asks for a password I have tried cisco and admin ans 123456789 witch was no good is there a way to do a hard reset or is there a reset butten
The phone can be configured not to be reset without admin password supplied. In such case, the phone can't be reset without admin password - it is intentional countermeasure against unauthorized configuration change.
As you don't know the password, you are not authorized person. Ask the authorized person to make configuration change for you.
You may use remote provisioning to change admin password or configuration unless locked as well.
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