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Community Member

IP Communicator doesn't change language

Hi,

use an IP Communicator 7.0.5 at Windows 7 64 Bit connected to a UC520

All works fine. Only the language of the CIPC is still english. I changed the locales via CCA 2.2.6 successfully to German. All the other phones are german, the CIPC not.

I created CNF-Files more than one time, nothing changed.

The UC520 is at the 8.0.5 pack.

What can I do?

Everyone's tags (5)
1 ACCEPTED SOLUTION

Accepted Solutions
Community Member

Re: IP Communicator doesn't change language

Thank you for your time today in our webex session, basically the issue was reachability to the TFTP (sourced from lo0)

I am glad you have it working now

9 REPLIES
Community Member

Re: IP Communicator doesn't change language

Hello

I have just tried this,

i have downloaded the CME-locale-de_DE-7.0.1.1.tar that is available on this link https://upload.cisco.com/cgi-bin/swc/fileexg/main.cgi?CONTYPES=UC500

and my CIPC is on german now

this is what i did to make it work

art1#mkdir DE
Create directory filename [DE]?
Created dir flash:DE
Cart1#
Cart1#archive tar /xtract ftp://192.168.100.111/CME-locale-de_DE-7.0.1.1.tar f$
Loading CME-locale-de_DE-7.0.1.1.tar
extracting 7921-dictionary.xml (59216 bytes)!
extracting 7921-font.dat (137616 bytes)
extracting 7921-kate.utf-8.xml (1863 bytes)
extracting 7921-kate.xml (1806 bytes)
extracting be-sccp.jar (61838 bytes)!
extracting g3-tones.xml (1386 bytes)
extracting gp-sccp.jar (74885 bytes)
extracting ipc-sccp.jar (61913 bytes)
extracting mk-sccp.jar (61653 bytes)
extracting tc-sccp.jar (71712 bytes)!
extracting td-sccp.jar (61913 bytes)
extracting CME-locale-de_DE-German-7.0.1.1.tar.cfg (225 bytes)
[OK - 614400/4096 bytes]

Cart1#deb tftp event
TFTP Event debugging is on
Cart1#
Cart1#
Cart1#conf ter
Enter configuration commands, one per line.  End with CNTL/Z.
Cart1(config)#tele
Cart1(config)#telephony-service
Cart1(config-telephony)#network-locale DE
Updating CNF files

CNF-FILES: Clock is not set or synchronized, retaining old versionStamps
CNF files update complete

Cart1(config-telephony)#user-locale DE
Updating CNF files

CNF-FILES: Clock is not set or synchronized, retaining old versionStamps
CNF files updating complete

Cart1(config-telephony)#^Z
Cart1#

in the tftp logs  the phone seems to be looking for 000698: TFTP: Looking for German_Germany/ipc-sccp.jar

and we have that file from the tar file

so

en

conf ter

tftp-server flash:/DE/ipc-sccp.jar alias German_Germany/ipc-sccp.jar

end

and restart your CIPC.

i will try on my copy of CCA 3.0 - and will let you

thanks

Victor.-

Community Member

Re: IP Communicator doesn't change language

Hi,

doing this with TFTp-Server and so on.

the ipc-sccp.jar was already present in flash.

I reset the communicator and this is the output of debugging tftp:

000105: Dec  9 09:13:22.699: %IPPHONE-6-UNREGISTER_NORMAL: ephone-7:SEP0000E8000959 IP:192.168.10.20 Socket:3 DeviceType:Phone has unregistered normally.
000106: Dec  9 09:13:22.847: TFTP: Looking for CTLSEP0000E8000959.tlv
000107: Dec  9 09:13:26.847: TFTP: Looking for SEP0000E8000959.cnf.xml
000108: Dec  9 09:13:26.851: TFTP: Opened flash:/its/XMLDefaultCIPC.cnf.xml, fd 14, size 1353 for process 181
000109: Dec  9 09:13:31.855: TFTP: Looking for Communicator/LdapDirectories.xml
000110: Dec  9 09:13:36.863: TFTP: Looking for Communicator/LdapDialingRules.xml
000111: Dec  9 09:13:40.891: TFTP: Looking for CTLSEP0000E8000959.tlv
000112: Dec  9 09:13:44.895: TFTP: Looking for CTLSEP0000E8000959.tlv
000113: Dec  9 09:13:49.747: TFTP: Looking for CTLSEP0000E8000959.tlv
000114: Dec  9 09:13:51.859: TFTP: Finished flash:/its/XMLDefaultCIPC.cnf.xml, time 00:00:25 for process 181
000115: Dec  9 09:13:53.747: TFTP: Looking for CTLSEP0000E8000959.tlv
000116: Dec  9 09:13:57.751: TFTP: Looking for CTLSEP0000E8000959.tlv
000117: Dec  9 09:14:01.755: TFTP: Looking for CTLSEP0000E8000959.tlv
000118: Dec  9 09:14:05.755: TFTP: Looking for SEP0000E8000959.cnf.xml
000119: Dec  9 09:14:05.759: TFTP: Opened flash:/its/XMLDefaultCIPC.cnf.xml, fd 14, size 1353 for process 181
000120: Dec  9 09:14:09.975: %IPPHONE-6-REG_ALARM: 20: Name=SEP0000E8000959 Load= 7.0.5.0 Last=Phone-Keypad
000121: Dec  9 09:14:09.975: %IPPHONE-6-REGISTER: ephone-7:SEP0000E8000959 IP:192.168.10.20 Socket:3 DeviceType:Phone has registered.

No looking for  ipc-sccp.jar in the debug.

In the XMLDefaultCIPC.cnf.xml the locales are right configured with Germ,an_Germany.

Community Member

Re: IP Communicator doesn't change language

Hello,

Can you please send your show tech voice and your contact information to vcappucc@cisco.com, i will call you and see this.

Thanks

Community Member

Re: IP Communicator doesn't change language

is sent

Community Member

Re: IP Communicator doesn't change language

Hello Sir, I did not got the email, for some reasson i can not find it on my inbox, please send me a PM or resend please the email.

Thank you

Community Member

Re: IP Communicator doesn't change language

Hi,

I resent the mail.

Community Member

Re: IP Communicator doesn't change language

Thank you for your time today in our webex session, basically the issue was reachability to the TFTP (sourced from lo0)

I am glad you have it working now

Community Member

Re: IP Communicator doesn't change language

Thanks also for your help. I found it strange that the CIPC

needs another IP for TFTP to get the locals. I never get this behaviour in earlier UC installations.

Community Member

Re: IP Communicator doesn't change language

yes, its works with spanish....

download CME-locale-es_ES-Spanish-8.6.2.4

extarct in the flash or directory

and ..

#config t

#tftp-server flash:ipc-sccp.jar alias Spanish_Spain/ipc-sccp.jar

and reload your cipc !!!....

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