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Community Member

Lead 0 stripped from incoming calls

Hi,

We are having a problem with lead 0 sometimes missing on inbound calls.

0 is used as off-hook number and this is sometimes missing in the missed call list.

There sems to be no correlation to any spesific number. This happens on mobile, landline and international inbound calls.

The system config is UC500 and 7962G phones.

Is this a known bug or can it be worked around using a translation rule?

Thanks for your help.

Best Regards,

Svein Olsen 

1 REPLY
Community Member

Re: Lead 0 stripped from incoming calls

Hi Svein,

The issue you have is quite a common one, you can however overcome it via the use of Translation rules. I would attempt to help you with this but I am only used to doing them for the Australian setups, but it is not a difficult thing and will require CLI work to be done.

If you do a search on this particular issue, you will see numerous posts by me on how to resolve this.

Cheers,

David.

Cheers, David Trad. **When you rate a persons post, you are indicating a thank you or that it helped, but at the same time you are also helping to maintain the community spirit - You don't have to rate posts and you wont be looked down upon :) *
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