cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
1045
Views
4
Helpful
2
Replies

Logout profile + add on 7915

mitchamrict
Level 1
Level 1

Hello all,

At the customer of us i configured extension mobility,

I configured logout profiles with username en password. On the 7962 phone i connected a add on module 7915.

When i don't use EM on a phone and configure a username and password i can logon in the user gui and manage my speed dials of the add on module.

When i user EM and i logon on the user gui then i'm not able to configure speed dials on the add on because the add on is not available.

How can i use add on module speed dials for users in combination with EM?

Example

ephone  27

device-security-mode none

mac-address D824.BD27.911C

ephone-template 17

type 7962 addon 1 7915-24

logout-profile 3

voice logout-profile 3

user Markt27 password 12345

number 6260 type normal

Thx in advance.

Best regards,

Mitch Rouwette

2 Replies 2

paolo bevilacqua
Hall of Fame
Hall of Fame

I'm afraid that is a limitation of the GUI that doesn't support EM at all.

If you update to SWP 8.6 to be released real soon now, you will be able to configure speed-dial and BLF from the phone GUI and that *may* work with EM.

Thx for the answer. So it's not possbile to login with a user that is configured in a logout-profile and manage the speed dial buttons of the add on module through the GUI?

I also use BACD. I want to add the numbers that are configured in the logout profiles on my BACD, this is also not possible. I can't add the numbers.

Is there no other method for solving the problems above?

Thx in advance