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Community Member

Multiple phones 1 extension

I have a couple of users who migrate between spaces during the day.  Is it possible to have more than one phone set up to look and function as a single extension?

For example, user 1 has a phone in office and 1 in the production space.  Is it possible for all of the buttons and labels on both phones to be the same? Can the user put a call on hold in the office and then pick up that call in the production space without having to use the pickUp soft key?  Can both phone ring on incoming calls to user 1's extension?

I saw some older posts about pointing ephones to the same ephone-dn, is this possible?  How?  Does anybody have some sample code that has worked?

Community Member

Re: Multiple phones 1 extension

You can set up the phones to have shared extensions.  You'll want to download the admin guide from for the full details on the set up and usage of this.

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