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Community Member

My dial plans does not work properly after upgrading to 2.2.2

Hello,

I used Brazil region and all the dial plans was working fine until I updated to firmware 2.2.2.

Right now, the following patterns does not work anymore.

09xxxxxxxxx (9 x's) i.e: 09121223537

0[1-8]... i.e: 03112757762 or 03453597135

[2-9].... i.e: 4793 or 479393

Please provide me with the solution.

3 REPLIES
Cisco Employee

My dial plans does not work properly after upgrading to 2.2.2

Dear Sam;

Can you please open a case with the Small Business Support Center so your case can be properly tracked.

Regards
Alberto

Community Member

My dial plans does not work properly after upgrading to 2.2.2

Dear Alberto,

Thanks for the response. Unfortunatley I am out of Brazil for a  while. so, I can't make phone calls. appreciate it I you can open the  case.

It is simple. every thing was working fine b4 the update. right now the following patterns does not work.

09xxxxxxxxx (9 x's) i.e: 09121223537

0[1-8]... i.e: 03112757762 or 03453597135

[2-9].... i.e: 4793 or 479393

Kind Regards,

Sam

Community Member

My dial plans does not work properly after upgrading to 2.2.2

Hi Sam,

We noted that the default setting of Ports and Trunks>SIP/BRI/Trunks>Setting>Prefix dialed numbers with "+xx"

is  marked with a tick ☑after pressing the RESET button. It should be blank in some older version.

BRgds,

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