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Community Member

Need help with SPA 502G IP Phone

Hi team, I tried to provision our IP phone( SPA 502G IP ).

I followed the details as per the troubleshooting guide provided by my VoIP provider ( http://support.thinktel.ca/index.php/kb/article/92-How_do_I_factory_reset_my_Linksys_or_Cisco_phone_and_reprovision_it ).

The new profile rule is as follows

<flat-profile> <Profile_Rule>http://provision.thinktel.ca/provision.php/reset.xml</Profile_Rule> <GPP_L>71d537035d6191d2b8298666a087ea95</GPP_L> <GPP_K>108</GPP_K> <Resync_Fails_On_FNF>Yes</Resync_Fails_On_FNF> <Resync_Periodic>5</Resync_Periodic>

I provided these settings and saved. Now I can't use this device and the phone is in the reboot loop. Please help me, I spent around $140 for this device. Kindly assist me.

Thanks in advance.


					
				
			
			
				
			
			
				
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Community Member

If I read correctly this is

If I read correctly this is the Model #: SPA502G 

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