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Community Member

Night Service - UC500

We have a Hunt Group for the main number, as no reception, and this then goes into a GD Mailbox after trying four phones. Is there any way to do a Night Service Message or divert to external number out of hours.

I can see how it works if you have a single reception phone, and you can use diverts, but I think it is the need for the Hunt Group that stops!?

2 REPLIES
Community Member

Re: Night Service - UC500

Not the answer to your question but...

Is your hunt on any kind of "time-OF-day" setup.. i.e. after 5 it rings the 4 phones?

do you know if this is possible?

thanks

-Sam

Community Member

Re: Night Service - UC500

No times set. I have looked at Night Service but was not sure if this was just for ringing internal phones or could divert to a mobile. When I set-up it did not divert any calls even though it said Night Service active and with a call divert.

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