Pardon my ignorance, but Mutliparty conference is enabled. However no of our SPA phones have the conference button whil on an active call. The more softkey does not provide it either. I have looked at the phone templates in CCA and see that our phones are using template 16. Template 17 has the softkey for "Confrn". So question is how do I assign the phones to template 17?
Configure Multicast Paging on the Cisco IP Phone 7800 Series or 8800 Series Multiplatform Phone
The Cisco IP Phone 7800 and 8800 Series Multiplatform Phones provide voice communication over an Internet Protocol (IP) network...
Add Call Park on a Cisco 7800 or 8800 Series Multiplatform Phone Key Expansion Module
Call park allows the user of the phone to put an incoming call on hold so that the call can be retrieved on another phone. A call is park...