I had to upgrade our UC520 CUE a few weeks back. THere was a huge issue and we ended up redoing things because it crashed. I had a user tell me that he used to have his assistant forward voicemails to him by pressing 6 nad then his extension (blind transfer to his voicemail) . Now they can't do that. I have checked the configs and they look right. They get voicemail from outside just when they go to transfer internally they get the message "no voicemail is associated with that extension" . what should I check and what could be missing. This is a UC520 with CME and CUE.
Configure Multicast Paging on the Cisco IP Phone 7800 Series or 8800 Series Multiplatform Phone
The Cisco IP Phone 7800 and 8800 Series Multiplatform Phones provide voice communication over an Internet Protocol (IP) network...
Add Call Park on a Cisco 7800 or 8800 Series Multiplatform Phone Key Expansion Module
Call park allows the user of the phone to put an incoming call on hold so that the call can be retrieved on another phone. A call is park...