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J W
Community Member

Office Manager not connecting to my UC540

Hello! I am installing a new UC540, that was configured entirely in CCA. I've installed Office Manager, and manually pointed it to the UC540 (It would not discover it). I've entered my username, password, and enable password, but receive the message "Manual device not validated". I am sure that I have the correct username and password for the UC. I am able to log in with it via CCA, Telnet, SSH, etc.

The password I am using is 13 characters long, but I don't think that is an issue as I have passwords of similar legnths in other uints where Office Manager is working.

I am running Office Manager 2.0 (Latest ver), and the UC is on 8.6 (Latest ver). I know that 8.6 has just been released, could this be the issue? Do you have any suggestions on what else I can try to get this working?

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