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Oracle Contact Center Anywhere and UC560

Hello all,

I have been having a tough time getting this these two to work together. It is a web-based application, basically you give them your list of DID's and allow certain ports to be open, forward your main number to them, and it is supposed to work. I used the lowest setting on the UC560 firewall that is built in and the Oracle CCA reseller can send SIP requests to my WAN which the UC is connected to but the UC does not reply. If there is anyone out there that has successfully setup this up, I would be eternally greatful for your help. I have attached their Network Setup guide, which I tried to use but no progress.

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