Cisco Support Community
Showing results for 
Search instead for 
Did you mean: 
New Member

Outbound Caller ID on UC520

Here is what I would like to do.  Setup outbound caller ID for specific extensions.  Example x4400 has inbound DID of xxx-xxx-4400 I would like for when this phone makes an outside call the receiving party sees xxx-xxx-4400 on his or her phone NOT or main number like is now.  I do not see where I can change that in CCA.

I persnally know little about CLI.  If this needs to be done through CLI then maybe some info on making these changes would be nice.  I would enjoy learning CLI anyhow.


Re: Outbound Caller ID on UC520

CCA 2.2.2 (but it was there in 2.2.1 too I think).  Telephony:Outgoing Dial Plan, second tab, bottom.  CLick Help.

This may be possible I think.

If its a SIP trunk, this may not work, since changing this will adjust the FROM header in the SIP invite and the S.P. may reject unknown From header values...


New Member

Re: Outbound Caller ID on UC520

Sorry for the delay on responding.  I think I have something incorrect.  I am running CCA2.2.4 currently.

Outgoing dialing plan I am using north american 7-digit

PSTN Trunk Group is T!/E1 - longest idle Members are on the T1.

Now when I click apply I get an error at the bottom of the window "Caller ID Main PSTN is Required"  Ok I am lost on that one.

Now my Caller ID tab.  Says the following. "Caller ID Configuration is not needed.  FXO trunks handle Caller ID Automatically"  I have disabled the FXO ports also.

Steve, I know were you are talking about the options you posted earlier.  I have another UC520 in another branch and I see were I can change the OUtbound Caller ID on an Extension level.

I think I am missing something in the config here on the machine.

CreatePlease to create content