Paging system is not working in all phones (UC560)

[diego_ers]

Hi All

I have a UC560, CME version 8.1 with 20 phones, some phones are SPA504 (7.4.8a)

and others are SPA525G2 (7.4.9a)

Here it is the paging-dn config:

ephone-dn  1

number 101 no-reg primary

description IP-Paging1

name Office Page

paging ip 239.1.1.1 port 2000

The strange behavior I get is that not all phones are receiving the paging and this occur randomly between phones, sometimes one phone works fine and sometimes it doesn't.

Thanks for any help

[acampbell]

Hi

Have you added the paginging DN to you e-phones

http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/admin/configuration/guide/cmepage.html#wp1010640

Something like this

!

!

ephone  5

  mac-address 0019.E72C.2050

paging-dn 1

type 7971

button  1:1 2:2

!

Regards

Alex

[diego_ers]

Hi acampbell

Yes, all the ephones have the paginig-dn 1 configured.

[diego_ers]

Hello Guys

This issue was solved by configuring the paging in multicast mode,then create a new CNF-file and finally reset all phones.

Thanks