phone logged out from hunt group

[Juan Luis Hoyo]

Hi everyone,

I have a spa509 phone that belongs to a hunt gruop. Usually, 'Logged out from hunt group' message is shown, but nobody has pressed HLog softkey.  So they have to press it to Log the phone again into the hunt group. The system is an uc560.

This issue is happening more frecuently and I don´t why the phone is logged out. So, if somebody knows the problem or has any idea about what causes it, please let me know.                  

Regards.

[paolo bevilacqua · Accepted solution]

You may have auto logout configured.

if you don't, update IOS and phone firmware, then check again.