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Community Member

Phones reboot for unknown reason

Was in CCA ( 2.1) > Configuration > Voice > User Extensions.

Made a change to my extension for testing Button labels.

When I clicked 'Apply' In addtiion to rebooting my phone, other phones throughout the company rebooted. Luckily none that were in use rebooted.

I have only Administrative access to UC right now and haven't made any other changes since last save all yesterday.

Any ideas why this occured?

3 REPLIES

Re: Phones reboot for unknown reason

Without going too much into this, if people are monitoring your phone and the label changes, it will change for them as well.  This means their phone would restart as well. 

Re: Phones reboot for unknown reason

And to add to this, we purposely dont reboot in use extensions when changes are pending.  We wait for disconenct.

The other Steve  :-)

Community Member

Re: Phones reboot for unknown reason

Thanks

Sorry had 'brain lock' and just forgot the obvious.

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