Re: play Closed hours prompt without configuring AA
The only facilities that have "after hours" knowledge is CME and CUE, the B-ACD doesn't. You could have the calls enter the system through an ephone-dn that is CFA'd tot he B-ACD, withg call-forward night-service to a second B-ACD that would handle after hours.
Configure Multicast Paging on the Cisco IP Phone 7800 Series or 8800 Series Multiplatform Phone
The Cisco IP Phone 7800 and 8800 Series Multiplatform Phones provide voice communication over an Internet Protocol (IP) network...
Add Call Park on a Cisco 7800 or 8800 Series Multiplatform Phone Key Expansion Module
Call park allows the user of the phone to put an incoming call on hold so that the call can be retrieved on another phone. A call is park...