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Community Member

Problem with spa504 and spa508 search in directory

Dear all,

We have an big problem with search in Broadsoft directory from cisco 504 and 508 phones.

Problem symptom :

User not able to search in directory by part of first name, number, last name ,etc

Technical  problem is that format for directory search request from broadsoft documentation is :

http(s)://<host:port>/com.broadsoft.xsi-actions/v2.0/user/<userid>/directories/Group[?lastName=][&firstName=][&userId=][&groupId=][&number=][&extension=][&mobile=][&department=][&emailAddress=][&yahooId=]

Example to search by first name :

http://xsp.server/com.broadsoft.xsi-actions/v2.0/user/Username/directories/Group?firstName=Pete*

But  Cisco phone sending this request :

http://xsp.server/com.broadsoft.xsi-actions/v1.0/user/Username/directories/Group?number=Pete&

which is not correct

1 REPLY
VIP Blue

Re: Problem with spa504 and spa508 search in directory

The v1.0 vs. v2.0 URI is just a different version of the Xsi interface.   The v1.0 is deprecated but not removed so it should work. Your's problem seems to be elsewhere.

SPA508 with 7.5.5 firmware is sending following request:

GET http:///com.broadsoft.xsi-actions/v1.0/user//directories/Group?lastName=Last*&firstName=First*&userId=Uid*&groupId=Gid*&number=6666*&extension=1111*&department=Department*&emailAddress=Email* HTTP/1.1

Catch the HTTP request and response.

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