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program buttons on SPA509 to join a blast group...

davidlarsen
Level 1
Level 1

Hello!!

Is it possible to program a button (hard og soft..), so that when it is pushed, the users telephone is member of a blast group. And when pushed the second time, the users telephone is resigned from the blast group?

:-)

-David

2 Replies 2

David Trad
VIP Alumni
VIP Alumni

Hi David,

No this can not be done on a blast group (Not yet anyway). The only way to get something that resembles what you are after is the Log-in/Log-out facility for ephone hunt-groups, but they are not blast groups, they are either sequential, peer, or longest idle.

It is a really cool feature request, and one that the Cisco team should look at and possibly consider if it can be programmed in as a feature of the IOS.

I am happy to stand corrected if this can now be done, but I am certain it cant be.

Cheers,

David.

Cheers, David Trad. **When you rate a persons post, you are indicating a thank you or that it helped, but at the same time you are also helping to maintain the community spirit - You don't have to rate posts and you wont be looked down upon :) *

David is correct.

Consider BACD where agents can log in and out of the hunt group (not blast group there at this time either).

Steve