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Community Member

"VPN Phone" For UC500

For the UC500, is there an option of setting up a VPN type phone that can connect back to the UC500 over the Internet without having to have a VPN router or firewall initiate a VPN back to the UC?

For example, Avaya 9600 VPN phones have the ability to do that.  Thanks.

11 REPLIES

Re: "VPN Phone" For UC500

Do you mean like our SPA525G?

https://supportforums.cisco.com/docs/DOC-9811

Steve

Community Member

Re: "VPN Phone" For UC500

This is exactly what I'm looking for, thank you.

I'm following the instructions, but I'm stuck on installing SSL Client.  I get "Error in copying package file....."  I attached a picture of the error.

I tried installing these 2 packages; get same error:

anyconnect-win-2.5.0217-k9

anyconnect-win-2.4.1012-k9

Any ideas?

Community Member

Re: "VPN Phone" For UC500

I figured it out.  Since I have a different IP for the UC540, I was not able to reach the 10.1.10.0/30  Network.  I added a route on my PC, and now I'm good.  SSL installed correctly.

Now I launch the wizard and I get a new error:  Error null: There are at least 1 SPA 525G Phone not reachable, but there definitely is one reachable.  I rebooted the phone and same error.

Re: "VPN Phone" For UC500

I've seen that too. Rediscover topology in cca and retry please.

Steve DiStefano

Systems Engineer

Small Business Sales

Cisco Systems Inc.

Research Triangle Park

North Carolina, U.S.A

1.919.392.6219

www.cisco.com/smb

Community Member

Re: "VPN Phone" For UC500

Stupid question, but I don't see a specific option to "rediscover topology".  Can you show me where that is?  Thanks.

Community Member

Re: "VPN Phone" For UC500

Figured it out, same fix as the first one with the local route needed on my PC, need to be able to access the phone on the 10.1.1.0/24 network.

Re: "VPN Phone" For UC500

Dual nic is something we should avoid with cca, since it also needs to

route to 10.1.10.0/24 as well or cue configs won't make it down. Be

careful. Disable wireless nic when using cca.

Steve DiStefano

Systems Engineer

Small Business Sales

Cisco Systems Inc.

Research Triangle Park

North Carolina, U.S.A

1.919.392.6219

www.cisco.com/smb

Re: "VPN Phone" For UC500

It's on the top toolbar of cca window... Two green refresh arrows in a

single icon.

Steve DiStefano

Systems Engineer

Small Business Sales

Cisco Systems Inc.

Research Triangle Park

North Carolina, U.S.A

1.919.392.6219

www.cisco.com/smb

Community Member

Re: "VPN Phone" For UC500

is this the only 500 series ip phone that can connect via vpn? can the 7900 series phones (7942 or 7962) do this as well?

Re: "VPN Phone" For UC500

Only SPA525 today is supported.

Steve DiStefano

Technology Solutions Architect - Sales

Cisco Systems

Research Triangle Park

North Carolina, U.S.A

1.919.392.6219

www.cisco.com/smb

On Jul 29, 2010, at 10:09 PM, "robray_sc"

Community Member

Re: "VPN Phone" For UC500

Rob - Here's another thread that provides just a little more info about the 79xx SSL support for UC500.

https://supportforums.cisco.com/message/3133332#3133332

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