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Community Member

Re-Parking Calls

All,

I have a seeminly simple question that hopefully has a simple answer.

I have a customer that makes extensive use of call parking. I have the call park slots to recall after 3 minutes to the extension that parked the call. The person who parked the call generally re-parks the call a second time, but the same park number is not always chosen.

Is there any way to configure CME to re-park a call in the same park slot (if its available?)

Thanks,

--Mike

1 REPLY
Community Member

Re: Re-Parking Calls

Mike,

Directed call park and reserved call park slots might be of help here:

http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/admin/configuration/guide/cmepark.html#wp1010677

Marcos

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