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Community Member

REDIRECT CALLS THAT INCOMING OF NUMBER DID TO EXTENSION

Hi I need help.

I have a group of DID's numbers (of 12534000 to 12534049), i want redirect calls that incomig of DID's to the specific extension, for example:

I call to the number 12534000 then this call send to the extension 101 or.

I call to the number 12534049 then this call send to the extension 110.

I have this configuration:

voice translation-rule 1

rule 1 /4000/ /101/

rule 2 /4049/ /110/

voice translation-profile INCOMING-DIDS

translate called 1

voice-port 0/2/0:0

translation-profile incoming INCOMING-DIDS

dial-peer voice 100 pots

description ** incoming dial peer**

translation-profile incoming INCOMING-DIDS

incoming called-number ^AAAA$

port 0/2/0:0

dial-peer voice 6 pots

description "catch all dial peer for BRI/PRI"

translation-profile incoming INCOMING-DIDS

incoming called number .%

direct-inward-dial

When the call comes don't send the call to the extension.

thanks I hop can you help me.

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4 REPLIES
Community Member

REDIRECT CALLS THAT INCOMING OF NUMBER DID TO EXTENSION

Sorry.

The above is in the UC540 equipment.

Community Member

REDIRECT CALLS THAT INCOMING OF NUMBER DID TO EXTENSION

Hi Israel,

Where do you want to forward the calls to once the DID comes inbound?  If you just want to stop them remove or modify the voice translation rule.

Jason Nickle

Community Member

REDIRECT CALLS THAT INCOMING OF NUMBER DID TO EXTENSION

Thanks Jason.

That is correct, i want to forward the calls comes inbound to a specific extension, I modify the voice translation rule, but no call comes, good, call come to the trunk, but don't know where to send it, I just know if my configuration is correct or i missing something.

Community Member

REDIRECT CALLS THAT INCOMING OF NUMBER DID TO EXTENSION

Hi Israel,

You should use CCA to configure inbound did to go to a specific extension.

Go to Configure -> Telephony -> Dial Plan -> Incoming

Then in your Inbound Trunk Settings, specify the range of numbers and the appropriate extensions range. e.g.

12534000 to 12534049 go to extensions 200 -249

also if you do not specifiy this whole range, you can go for specific did: 12534000 to (same number) 125340000 to Operator and write the extension number there.

I think you add this in the bottom square, by pressing the Add button.

Hope it helps

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